Your Cart
Loading

Terms & Conditions

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Matterz Collective, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Matterz Collective as responsible for the personal information.
  • Events outside Matterz Collective's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Matterz Collective reserves the right to amend any information without prior notice.


TERMS AND CONDITIONS

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Matterz Collective, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Matterz Collective for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.


Ownership

All content and products within this page are the intellectual property of Imani Christina of Matterz Collective. No parties may reuse, recycle, or repurpose our content without express written permission and consent from Imani Christina.


AI

We do not consent to our work, words, or content being utilized to train any AI systems. Any parties found to be using our data to inform their AI will be subject to lawsuit.


PERSONAL INFORMATION

All personal information you provide us with or that we obtain will be handled by Matterz Collective as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Matterz Collective and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Matterz Collective to delete or correct the information held about you. By accepting the Matterz Collective's conditions, you agree to the above.


FORCE MAJEURE

Events outside Matterz Collective's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Matterz Collective is released from Matterz Collective obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.


PAYMENT

All products remain Matterz Collective's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Matterz Collective.


All transfers conducted through Matterz Collective are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.


Readings And Appointments

Imani Christina has the right to cancel and refund a reading if she is unable to complete the Service.

If Client reserves appointment with Imani and cancels within 1 week of the appointment they may be liable to pay 50% of the Service price. If client reserves an appointment with Imani and cancels within 48 hours of the appointment, no refund, full or partial, will be incurred. Client agrees to these terms at time of payment received for service.


Appointment Cancelation

When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. In order to be respectful of everyone, Including Imani please email matterzcollective@gmail.com as soon as you know you will not be able to make your appointment.


If cancellation is necessary, we require that you call at least 1 week in advance. Appointments are limited in availability and high demand, and your advanced notice will allow another client access to that appointment time.


ADDITIONAL INFORMATION

Matterz Collective reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Matterz Collective has the right to cancel the order and refund any amount paid in the best way. Matterz Collective shall also notify the customer of equivalent replacement products if available.


Payhip / Stripe is not responsible for any content, interactions or transfers made on payhip.com/matterzcollective.


All inquiries: matterzcollective@gmail.com


LEGAL DISCLAIMER

We must state that all items should be treated as curio for entertainment & educational purposes and should never replace professional advice.


Nothing is 100% guaranteed (especially in the work we do).


Oils, candles, henna, sprays, colognes, and all other related ingredients are not for human consumption. Do not ingest any of our products. Many of our products are small enough to be considered choking hazards -- Keep them away from children and pets.