With over 16 years of experience in the corporate world, including 8 years as a Customer Service and Call Center Outbound Manager at one of Egypt's largest private banks, Mohamed has mastered the art of communication, leadership, and strategic thinking. Now, he channels his expertise into writing, content creation, and entrepreneurship.

As an author, Mohamed explores a variety of genres, from insightful self-help books infused with humor to historical narratives and thrilling fiction. His works include "How to Find Your BANK CALL," "Breaking Free for Love," "Nefertari's Adventure," "The Mystical Adventure of Adam & Farida in the Giza Pyramid," and "Al-Mustansir Struggle." He is also working on thought-provoking and entertaining books.

Beyond writing, he is a content creator, tech reviewer, and podcast host, offering tips on online income, smart saving, and personal growth. His YouTube channel, Mohamed Dosou, Sparks. Studios LLC, Circuseek, TinkerTots, is an evolving space where he narrates books and stories through his character, Karim, and explores various topics to find his niche.

Currently based in Vancouver, Canada, he is also expanding his skills in computer coding, video editing, voice-over techniques, and multiple languages, including Spanish, Italian, French, and Chinese. Driven by curiosity and a passion for storytelling, Mohamed continues to craft compelling narratives that entertain, educate, and inspire.

Customer Service Mindset Checklist