Privacy Policy for NATURAL ELITE TRESSES

Effective Date: May 9, 2025

At NATURAL ELITE TRESSES, your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with us in any capacity.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

When you make a purchase, sign up for our newsletter, create an account, or contact us, we may collect personal data including:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via third-party services)

b. Non-Personal Information:

We may automatically collect data such as:

• IP address

• Browser type

• Operating system

• Pages viewed

• Time spent on our site

• Referring website

This helps us improve the user experience and website functionality.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your order or inquiries

• Send marketing emails and promotions (only if you opt-in)

• Improve our products, services, and website

• Ensure security and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Trusted third-party service providers (e.g., payment processors, shipping carriers, email marketing platforms)

• Legal authorities when required by law

All third parties are required to protect your information in compliance with this policy.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance site functionality

• Track site usage

• Provide a personalized shopping experience

You can control cookie settings in your browser preferences.

5. Data Security

We use appropriate security measures, including encryption, secure servers, and limited access protocols, to protect your personal data from unauthorized access, disclosure, or alteration.

6. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal data

• Opt out of marketing communications

• Withdraw consent at any time

• File a complaint with a data protection authority

You may exercise these rights by contacting us at queenelitetresses25@gmail.com

7. Children’s Privacy

Our website and products are not intended for children under 13 unless supervised by an adult. We do not knowingly collect personal information from children. If you believe a child has submitted data to us, please contact us immediately.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

9. Contact Us

For questions about this Privacy Policy or your personal information, please contact us at:

NATURAL ELITE TRESSES

Email: queenelitetresses25@gmail.com

Phone: [insert business phone number]

Mailing Address: [insert physical address if applicable]

Social Media:

Facebook: https://www.facebook.com/NaturalEliteTresses

Instagram: https://www.instagram.com/natural_elite_tresses

TikTok: https://www.tiktok.com/@naturalelitetresses

Effective Date: May 14, 2025

Welcome to Natural Elite Tresses! These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or purchasing from our site, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Information

Natural Elite Tresses ("we", "us", "our") is a natural hair care company providing handcrafted products designed to promote healthy hair growth, scalp care, and holistic beauty. Our products are intended for external use only and should be used as directed.

2. Eligibility

You must be at least 18 years old or have the supervision of a parent or guardian to make purchases on our website. By using this site, you confirm that you meet this requirement.

3. Product Disclaimer

Our products are made with natural ingredients and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary depending on individual hair types, health, and consistency of use.

We are not liable for any allergic reactions or misuse of our products. If you experience irritation or an adverse reaction, discontinue use and consult a medical professional.

4. Orders & Payment

• All orders must be paid in full at the time of purchase.
• We accept major credit cards and other secure payment options listed at checkout.
• Once an order is placed, it cannot be modified. Please double-check your order and shipping information before confirming.

5. Shipping & Delivery

We ship to domestic and select international locations. Standard processing time is 2–4 business days, not including weekends or holidays. Delivery times may vary depending on location and carrier.

Natural Elite Tresses is not responsible for delays caused by shipping carriers, incorrect addresses, or customs processing.

6. Returns & Refunds

Due to the handmade and hygienic nature of our products, all sales are final. We do not offer returns or exchanges.

However, if your item arrives damaged or incorrect, please contact us within 3 business days of delivery with photo proof, and we’ll gladly resolve the issue.

7. Intellectual Property

All content on our website—including product names, descriptions, photos, logos, and branding—is the property of Natural Elite Tresses and is protected by copyright and trademark laws. You may not reproduce, sell, or use our content without permission.

8. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for how we collect, use, and protect your personal information.

9. Limitation of Liability

Natural Elite Tresses shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or services.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of North Carolina, without regard to its conflict of law principles.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of our site and services means you accept the updated terms.

12. Contact Us

If you have any questions or concerns, please contact us at:

📧 queenelitetresses25@gmail.com