Cancellation & Refund Policy
Effective Date: 30-07-2025
Thank you for shopping with NectarPublishing on Payhip. We value your trust and are committed to providing high-quality digital products. Please review our Cancellation & Refund Policy below:
1. Digital Product Nature
All items sold on our Payhip store are digital downloads (eBooks, templates, guides, etc.). As such, no physical items are shipped.
2. Cancellation Policy
Orders for digital products cannot be cancelled once the payment has been processed and the download link is provided.
If you accidentally made a duplicate purchase, please contact us within 24 hours with the relevant order ID(s).
3. Refund Policy
Due to the nature of digital goods, all sales are final and we do not offer refunds once a product has been downloaded.
However, we will consider a refund under the following conditions:
Technical issues: If you're unable to access or download the file and we've verified the issue.
Duplicate payment: If you've been charged more than once for the same item.
To request a refund, please email us at nectarpublishing@gmail.com within 7 days of your purchase. Include:
Your Order ID
The Product Name
A brief explanation of the issue
4. Exchanges or Modifications
We do not offer exchanges or product customizations post-purchase. Please review product descriptions, previews, and compatibility notes before purchasing.
5. Contact Us
If you have any questions or concerns about your order, feel free to contact us:
📧 Email: nectarpublishing@gmail.com
🌐 Website: https://payhip.com/NectarPublishing