Privacy Policy
Last updated: 6 May 2026
Nexus Ebooks (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase digital products from our store.
1. Business Information
Business Name: Nexus Ebooks
Country: Italy
Contact Email: support@nexusebooks.shop
2. Information We Collect
When you use our website or make a purchase, we may collect the following information:
Information You Provide
- Name
- Email address
- Billing information
- Payment-related details
- Customer support communications
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Order and download activity
3. Payment Processing
Payments are processed securely through third-party payment providers, including PayPal and Payhip.
We do not store or have direct access to your full payment card information.
Please review the privacy policies of these providers for more information:
4. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Deliver digital ebooks
- Provide customer support
- Prevent fraud and unauthorized transactions
- Improve our services and website functionality
- Comply with legal and tax obligations
5. Legal Basis for Processing (EU/EEA Users)
If you are located in the European Economic Area (EEA), we process your personal information based on:
- Contract performance
- Legal obligations
- Legitimate business interests
- Your consent where required
6. Sharing of Information
We do not sell personal information to third parties.
We may share information only with trusted service providers necessary to operate our business, including:
- Payment processors
- Ecommerce and hosting platforms
- Fraud prevention and security services
- Legal or regulatory authorities when required by law
7. Data Retention
We retain personal information only as long as necessary for:
- Order fulfillment
- Customer support
- Legal, accounting, and tax obligations
- Fraud prevention and dispute resolution
8. Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data
- Restriction of processing
- Objection to certain processing activities
- Data portability
To exercise your rights, contact:
9. Cookies & Analytics
Our website and third-party services may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage
- Remember user preferences
- Prevent fraud and abuse
You can manage cookies through your browser settings.
10. Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no online system can guarantee absolute security.
11. Children’s Privacy
Our services are not directed toward children under the age required by applicable law.
We do not knowingly collect personal information from children.
12. International Data Transfers
Your information may be processed and stored in countries outside your own country, including by third-party service providers.
Where required, we take reasonable measures to ensure appropriate data protection safeguards are in place.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions become effective immediately upon publication on this website.
14. Contact
If you have questions about this Privacy Policy or your personal data, contact: