F.A.Qs

Make sure you have the correct software to use these designs.

Please make sure that you have the required knowledge and software and to use these designs before purchasing. If you do experience any issues with any of my graphics, please do not hesitate to message me HERE and I will be more than happy to help.

Can I cancel or get a refund for my digital product order?

Due to the digital nature of this product, all Digital Download sales are final and non-refundable after purchase.

Please see my Terms and Conditions for more information. If the Digital product you download does not match what was advertised, please contact me HERE!

How will I receive my digital purchase?

Once you have completed your purchase you will be immediately provided a download link to your product(s). You will also be emailed a link to your download(s). If you don't receive your downloads, wait 15 minutes. You may also want to check your email spam folder. If you still haven't received your purchase, please contact me

I’m having trouble downloading or opening my digital product

Typically, issues accessing files can be caused by the following reasons: 

If nothing happens when you click the download link, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again.

If your computer states that the file has been corrupted, delete the file and try downloading it again. 

If your computer is unable to open the file, it’s possible that you’re missing the program required to open the file type. Please download the required program and try opening the file again.

If you continue to have trouble, please contact me HERE for assistance.