NOELERZ

Orders are typically processed within 1 to 3 business days. Standard shipping usually takes 3 to 7 business days after your order has been shipped. You will receive a tracking number by email once your order is on its way.

Yes, Noelerz ships within AND outside the United States.

We accept major credit and debit cards, Apple Pay, Google Pay, Cash App Pay (if available), and other secure payment options offered at checkout.

Most of our clothing runs true to size. We recommend checking the size chart on each product page before ordering. If you’re between sizes, consider sizing up for a more comfortable fit.

Some of our most popular items are restocked, while others are limited edition and may not return. Follow us on social media or sign up for updates so you don’t miss restocks.

Orders are processed quickly. If you need to make changes or cancel your order, please contact us as soon as possible. We cannot guarantee changes once your order has been processed.

Once your order ships, you’ll receive an email with your tracking information. Please allow up to 24 hours for tracking updates to appear.

Returns are accepted within 14 days of delivery for eligible items that are unworn, unused, and in their original packaging with tags attached. Certain items, including wigs, hair products, earrings, and other personal-use items, are final sale for hygiene reasons.

We’re sorry! Please contact us within 48 hours of receiving your order with your order number and clear photos of the item. We’ll work to make it right as quickly as possible.

To help your jewelry last longer, avoid exposing it to water, perfumes, lotions, and harsh chemicals. Store it in a dry place when not in use.

For hygiene and safety reasons, wigs and hair products cannot be returned or exchanged once opened or worn unless they arrive damaged or you receive the wrong item.

Yes! Be sure to follow Noelerz on social media and subscribe to our email list for exclusive discounts, new arrivals, and special promotions.

You can reach us through our Contact page or by emailing our customer support team. We aim to respond within 24 to 48 business hours.