Thanks for stopping by! All you need to know about our refunds timelines can be found right on this page.
Please note that Business days are from Monday to Saturday, and do not include Sundays and Public Holidays.
Drop Off Timelines
The official return drop-off timeline begins the exact day you submit your return request and remains open until the item is safely received and confirmed by our team as returned.
You can return your order directly to the nearest official pick-up station in your area or call our dedicated customer service team directly at 0714528863 to initiate your request over the phone.
Refund Timeline
The refund time starts after your item has been dropped off at any of our pick up points to the day the issue has been confirmed by the after-sales team. A Refund will be initiated within the timelines below:
Please note that your refund will be credited back to the original payment source used for the purchase.
