There are a few ways to get ahold of me if there is an issue:

The best way

Join the discord and ask in the help section!

-I check this everyday and do my best to fix what I can when I am told about it! Chances are, there may have already been a fix if it was brought up before and all you may need to do is update a file. (If it is not brought up and you are the 1st to tell me, I will usually fix it within a day or 2).

The 2nd way

Dm me on discord!

-My dm's are always open and I am happy to help out if is needed! (Please don't expect me to hand edit your personal file. If it is a base issue/asset issue, I will need to fix the product itself and update it)

The 3rd way

Check the Model Updates channel in the discord!

-If there is/was a known issue that has already been fixed, the files may have been updated to reflect the changes already!

There are few reasons why I don't usually do them:

-The amount of time it can take.

I keep myself busy with commissions and new models to release every day. Honestly, I lack the time for even myself sometimes

-Old computer equipment

I'm not really one to upgrade my computer equipment. Most of my parts are 6-7 years old so things like to slow down or break. Im known for having to restart my computer alot, and more than once my computer has corrupted tons of my files.

I hardly have the space 90% of the time.

-Cheaper pricing

Because I like to make my assets as cheap as I can. More time/effort on an item means a higher price. I wont lie, if I could do this for free all the time I would but I gotta eat.

There are few reasons why I don't personally like reviews:

-I am one who will look at one and dwell on it heavily if it is negative. 90% of the time, even after I'd fixed issues it wouldn't get changed and I'd overthink.

-I've had too many instances of people weaponizing reviews and using them as a way to hurt my business without cause or reason.

-I'd rather have someone approach me with an issue personally through my team and I by emailing me directly, or using the help section on discord so if people have the same issues, they can see the fixing done in real time.

When you are exporting one of my models into unity I will change the export settings to FBX All and export from there.