Privacy Policy
Last Updated: 4/07/2026
At Olive&Order, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our digital products, or contact us.
Information We Collect
We may collect the following personal information:
- Name
- Email address
- Billing information
- Payment and transaction details
- Information you provide when contacting us
- Website usage information, including cookies and analytics data
You may choose not to provide certain information; however, this may affect our ability to provide our products or services to you.
How We Collect Your Information
We collect personal information when you:
- Purchase a digital product from our website
- Subscribe to our emails or newsletters
- Contact us through our website, email, or social media
- Interact with our website through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process your purchase and provide access to digital products
- Send order confirmations and download information
- Respond to enquiries and provide customer support
- Improve our website, products, and services
- Send marketing communications if you have chosen to receive them
- Meet our legal and regulatory obligations
Digital Products
All products sold by Olive&Order are digital products only. Following a successful purchase, customers will receive access to their purchased files via download or email delivery through our third-party service providers.
Payment Information
Payments are processed securely through trusted third-party payment providers. We do not store your full credit or debit card details.
Third-Party Services
We use trusted third-party providers, including Payhip and payment processors, to securely process transactions and deliver digital products. These providers may collect and process personal information necessary to complete your purchase and provide access to your downloads.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website. You can disable cookies through your browser settings if you prefer.
Disclosure of Personal Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties where necessary to:
- Process payments
- Deliver digital products and download links
- Provide website hosting and analytics services
- Send email communications
- Comply with legal obligations or protect our legal rights
Some of our third-party service providers may store or process information outside of Australia.
Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details below.
Marketing Communications
If you subscribe to our marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us:
Olive&Order
Email: oliveandorder@gmail.com
Website: [Your Website URL]
If you believe we have not handled your personal information appropriately, please contact us so we can try to resolve your concerns. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.