Shipping Information
At Onzo’s Collection, we offer free shipping on all orders worldwide. We work with trusted suppliers to ensure your items are processed and delivered as smoothly as possible.
Processing Time
Orders are typically processed within 1–3 days after payment confirmation.
Delivery Time
Estimated delivery time is 7–14 days, depending on your location and shipping method. Some orders may arrive sooner. Please note that delivery times may vary due to customs clearance, local courier delays, or high-demand periods.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package.
Customs & Duties
International orders may be subject to customs fees or import duties. These charges, if any, are the responsibility of the customer.
Lost or Delayed Packages
If your order is delayed, lost, or arrives damaged, please contact us and we will assist you promptly.
Contact Us
For any shipping-related questions, reach out to us via the Contact page and we’ll be happy to help