Refund Policy
Overcome Collective
Last updated: 15 October 2026
Thank you for shopping with Overcome Collective. We take care in creating faith-inspired digital resources and want you to have a positive experience with every purchase.
Digital Products
Our products include downloadable journals, scripture and declaration cards, digital stickers, workbooks and other digital resources.
Unless otherwise stated, all products are delivered digitally. No physical items will be shipped.
Refunds and Cancellations
Due to the nature of digital downloads, we generally do not offer refunds or exchanges for a change of mind once a product has been accessed or downloaded, except where applicable consumer protection laws provide otherwise.
Please review the product description, file formats and compatibility requirements before purchasing.
Download or Technical Issues
If you experience any of the following problems, please contact us:
- You have not received access to your purchased files.
- Your download is corrupted or cannot be opened.
- You received the wrong product.
- You were accidentally charged more than once for the same purchase.
- The product materially differs from its description.
We will investigate and endeavour to resolve the issue by providing technical assistance, a replacement file or a refund where appropriate.
How to Request Assistance
Please use the Contact page on our website and include your order number, purchase email address and a brief description of the issue.
Your Consumer Rights
Nothing in this policy excludes or limits any cancellation, refund or other consumer rights that cannot lawfully be excluded under applicable legislation.
Contact
For assistance with purchases or downloads, please contact Overcome Collective through our website's Contact page.
Little by little, we overcome.