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Refund Policy

Overcome Collective


Last updated: 15 October 2026


Thank you for shopping with Overcome Collective. We take care in creating faith-inspired digital resources and want you to have a positive experience with every purchase.


Digital Products

Our products include downloadable journals, scripture and declaration cards, digital stickers, workbooks and other digital resources.


Unless otherwise stated, all products are delivered digitally. No physical items will be shipped.


Refunds and Cancellations

Due to the nature of digital downloads, we generally do not offer refunds or exchanges for a change of mind once a product has been accessed or downloaded, except where applicable consumer protection laws provide otherwise.


Please review the product description, file formats and compatibility requirements before purchasing.


Download or Technical Issues

If you experience any of the following problems, please contact us:

  • You have not received access to your purchased files.
  • Your download is corrupted or cannot be opened.
  • You received the wrong product.
  • You were accidentally charged more than once for the same purchase.
  • The product materially differs from its description.

We will investigate and endeavour to resolve the issue by providing technical assistance, a replacement file or a refund where appropriate.


How to Request Assistance

Please use the Contact page on our website and include your order number, purchase email address and a brief description of the issue.


Your Consumer Rights

Nothing in this policy excludes or limits any cancellation, refund or other consumer rights that cannot lawfully be excluded under applicable legislation.


Contact

For assistance with purchases or downloads, please contact Overcome Collective through our website's Contact page.


Little by little, we overcome.