I’m Cynthia Thomas, founder of PLMC & Associates.

With more than 30 years in law firm administration and operations, I help solo and small law firms improve workflows, support their teams, and put practical AI tools to work responsibly.

I’m a coauthor of the ABA’s Law Office Policies, Procedures, and Operations Manual, Seventh Edition, and served as Co-Chair of ABA TECHSHOW 2024.

My templates and toolkits bring that experience into your firm; with clear steps you can customize and use. From AI policies to everyday procedures, each resource helps you build a more organized, efficient, and profitable practice.

Explore the tools and start strengthening your firm’s operations today.