If you pay in full, then later on decide to go in another direction, there will be no refunds. I have already added you to my calendar and that time to be booked has been taken up with no guarantee to fill those spots.

Refunds are allowed only in the following cases:

I cannot complete your edits NOR have I communicated that to you within 7 days of the contract’s stated return date. If I have communicated yet you have not responded, it automatically turns into an extension until we can have a discussion.

You are unsatisfied with my edits and have refused a re-edit from me WITHIN 7 days of receiving my edits. Anything after 7 days is non-refundable, and I reserve the right to request proof of what you have found unsatisfactory to avoid any complications in the future.

I do not give refunds if you need to cancel or reschedule edits, hence why I give rescheduling guidelines and deadlines in the contract (also denoted here). Your planning or real life issues do not constitute a refund and loss of income on my end, but I am ALWAYS willing to reschedule and work with clients to ensure you get what you pay for. The goal is everyone leaving happy and with a near-perfect manuscript.

Please be THOROUGH when booking to be sure you like my work as an editor. This is YOUR business, these are YOUR books.

Just as this is MY business, and I cannot offer refunds after payments are made merely because you did not review my edits/sample edits before paying for further bookings.

I have the right to terminate an edit and contract without refunds based on the grounds of bigotry in the form of (but not limited to) homophobia, transphobia, racism, xenophobia, and misogyny. This does not mean you cannot write a jerk of a character; this means the core of your book cannot contain the aforementioned list as part of the plot or “just the way life goes”, and if you are found to be any of the above while on God’s internet, I can and will terminate any and all contact with you.

It should be noted I am queer in every direction, and if my asking you to not be a bigot has raised some Big Feelings™, you probably should find another editor before you even click that message button.

All communication will be in writing, unless permission for Messenger voice notes or Zoom calls is given. Voice notes remain recorded in the Messenger app, and I will record all Zoom calls as well for transparency.

I do not do phone calls, text messages, or use any social media to contact clients outside of email, Zoom, and Messenger. If you contact me elsewhere, you will be redirected to one of the approved channels. (Instagram attaches to Messenger, so that is included by proxy.)