I accept Paypal and credit/debit cards. Download links are provided after checkout.

I do not offer refunds on PDF patterns, since these are digital files. Your computer *must be able* to download, open and print PDF files. If you are unsure about how to do this or need help opening the file, please contact me before purchase and I am happy to help.

The onus is on the consumer to download their pattern at the time of purchase.

Due to the nature of PDF patterns I can not offer a refund. If you have any questions or concern, please let me know. I'll help in any way we can.

All PDF patterns are instant download items. You can download them just after payment confirmation.

Due to the nature of PDF patterns I cannot offer a refund. If you have any questions or concern, please let me know. I'll help in any way we can.

All of our patterns are available in PDF format. The PDFs are tiled versions of our patterns that you have to assemble before tracing or cutting the pattern. Some patterns are available in AO. 

All patterns and data are my own creation and are copyrighted.

Patterns and other data are for personal, non-commercial use only (personal use and in limited quantities for home sewers). Transfer, reproduction and distribution are strictly prohibited unless you are creating your own patterns from the Pattern Union foundation blocks.

I won't compensate you for the damage made by using my patterns or data.

If you wish to sell them elsewhere (such as your website, craft fairs, craft market places etc), please contact me and we can discuss the license.

I will only use your shipping and billing address, and contact information

- To communicate with you about your order

- To fulfill your order

- For legal reasons (like paying taxes)

I have my email receipts & no pattern links?

You are able to download a purchased pattern at the time of a completed purchase, from an email containing a link. Links work from computers and phones. Most files are zipped to ensure faster downloads. Zip files must be saved to a location before opening. Opening zip files directly from an email will only show a preview.

I purchased a Pattern Union pdf pattern, I have no receipts of links to download my pattern. Where is it?

Do you have more than one email address? Check all of your email accounts. Your pattern will be sent to the email address that you filled in on your Pattern Union account.

It could also be in your junk email folder.

Why don't you have extended plus sizes?

At this stage the grading is variable between sizes 6 - 26, depending on the pattern. At Pattern Union, fit is our primary focus, so the sizing is based on suitability of the design. The Sumekko dress only goes to asize 16 as it is a single pattern piece and must fit onto the width of the fabric, and so it cannot go up to larger sizes.

How do I choose my size?

Bodies are all different, each pattern will suggest the best way to achieve a perfect fit.

Seam allowances are included on all patterns and are 1cm unless specified.

Regular domestic sewing machines are fine for all our designs, but you will need to periodically change the needle or thread, depending on the project you are working on.

You do not need a customer account to download your purchase. Here is the process you will see when you complete your purchase.

1. Once your purchase is complete, you are automatically sent to the download page where you can instantly download the files you just purchased. You have 5 download attempts per file which expire in 30 days after purchase.
2. We also send you an email receipt that includes the link to your download page for safe-keeping.
3. You can use that link to download if you have remaining download attempts within 30 days after purchase. 

Your files do not expire as long as you have downloaded them to your device. You have 5 download attempts per file which expire in 30 days. Once downloaded, the file does not expire. No download guarantee after 30 days. We do not offer online streaming or perpetual access to your purchase. SO MAKE SURE YOU DOWNLOAD YOUR FILES AFTER YOUR PURCHASE.

Because our refund policy is crystal clear, all buyers who create a Paypal/bank dispute for any other reason than legitimate fraudulent activity/processing error (not due to a customer error), will forfeit all rights to purchase (or acquire anything for free) in this store for life. 

I appreciate your business and understanding of this policy.