QUESTIONS? I’VE GOT YOU.
-
Nope! Pheonixx Bloom currently focuses on digital products. Purchase it, Download it, and Use it. There’s no waiting for the postman.
-
As soon as your payment goes through, you’ll get an email with your download link. If it’s not in your inbox within a few minutes, check your spam folder before you panic - it happens.
-
Depending on the digital item you are purchasing, most products come as PDFs that can be edited in GoodNotes, Notability, Penly, or your preferred note-taking apps, as well as in Canva. Each product page clearly lists what is included before you make a purchase.
-
Depends on the digital item you'll be purchasing. Planners and journals work great in apps like GoodNotes or Notion. Product descriptions will tell you what’s compatible, so there’s no guessing.
-
Most items are designed to look good either way. Printed or fully digital. If a product is digital-only, that’s flagged clearly in the product descriptions.
-
Since these are downloadable digital products, refunds are not available. If you encounter any issues downloading your files, opening a ZIP folder, or importing your stickers, please get in touch! You can email me by completing the contact form.
-
Not right now, but it's on my bucket list. If there’s a themed planner or tracker you’re excited about, tell me, and I'll try to make your dream product a reality.
-
No problem. I read every message myself. Fill in the contact form, and I'll get back to you.