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POLICY


1. Purchase and Download Policy

  • Instant Download: All patterns are available for instant download after payment confirmation. You will receive a download link via email.
  • File Formats: Patterns are provided in PDF format. Ensure you have the necessary software to open and print these files.
  • Download Limit: You can download the files up to 3 times. If you encounter issues, please contact us for assistance.

2. Usage Policy

  • Personal Use Only: Purchased patterns are for personal use. You may create items for personal use or as gifts.
  • Commercial Use: For commercial use or to sell items made from our patterns, please contact us for licensing information.
  • Modification: You may modify the patterns for personal use, but reselling the modified pattern is prohibited.

3. Refund Policy

  • No Refunds: Due to the digital nature of the products, we do not offer refunds or exchanges. All sales are final.
  • Download Issues: If you experience any issues with your download or receive a corrupted file, please contact us within 7 days of purchase for assistance.

4. Intellectual Property

  • Copyright: All patterns are copyrighted material. You may not redistribute, resell, or share the digital files.
  • Credit: If you share finished products made from our patterns online, please credit our shop as the pattern source.

5. Customer Support

  • Contact Information: For any questions or issues, please reach out to our customer support at pinkforme2@gmail.com.
  • Response Time: We aim to respond to all inquiries within 48 hours.

6. Privacy Policy

  • Data Collection: We collect necessary information to process your order, such as name, email, and payment details.
  • Data Usage: Your information is used solely for processing orders and providing customer support. We do not share your data with third parties.

7. Terms of Service

  • Acceptance: By purchasing and downloading our patterns, you agree to comply with these policies.
  • Changes to Policies: We reserve the right to update these policies at any time. Changes will be posted on our website and are effective immediately.