At Positive 100, we aim to keep our refund and cancellation terms clear and straightforward.

Please review the section relevant to your purchase.

1. Digital Products & Downloads

This policy applies to our digital colouring books, guides, printables and other downloadable resources.

All digital products are available for immediate access following purchase.

By expressly agreeing to immediate digital delivery and acknowledging the loss of your 14-day cancellation right, you agree that this change-of-mind right will end once the digital content is supplied, provided the legal requirements for doing so have been met.

We therefore do not offer change-of-mind refunds once digital content has been supplied under these conditions.

Technical Problems

If your download is faulty, corrupted or inaccessible, please contact us. We will help resolve the issue or provide an appropriate remedy.

Your statutory consumer rights remain unaffected.

2. Positive 100 Income Academy — Monthly Subscription

Membership & Payments

Positive 100 Income Academy is available for £1 per month, billed automatically until you cancel your subscription.

Membership provides immediate access to the Academy's lessons and resources while your subscription remains active.

Cancelling Your Membership

You can cancel your membership at any time through your Payhip account:

Settings → Subscriptions → Cancel Subscription.

Cancellation stops future payments. Please note that access to the Academy is removed immediately upon cancellation, even if days remain in your current paid billing period.

Refunds & Cancellation Rights

The Academy provides immediate access to pre-recorded educational content and digital resources.

Where the applicable legal requirements for loss of the 14-day digital-content cancellation right have been met, including express consent, acknowledgement and confirmation, that change-of-mind right ends once digital supply begins.

We do not offer change-of-mind refunds where the applicable cancellation right has been validly lost or has expired. Any statutory cancellation or refund rights that continue to apply will be honoured.

3. Contact Us

For purchase-related assistance, please contact us through our store's contact page or using the contact details provided in your purchase confirmation.

Please include the email address used for your purchase and a brief description of your enquiry.

We will review your enquiry and respond as soon as reasonably possible.