All products sold by Prime are digital products. Because digital products are delivered electronically, all purchases are generally non-refundable after the product has been delivered.

1. Refunds

Refunds may be considered only in cases such as duplicate payment, incorrect product delivery, or a technical issue that prevents access to the purchased product.

2. Technical Issues

If you are unable to access or download your purchased product due to a technical problem, please contact us. We will make reasonable efforts to resolve the issue or provide access to the product.

3. Duplicate Payments

If you are charged more than once for the same purchase, please contact us with your order details so we can review the transaction.

4. Cancellation

Orders cannot generally be cancelled once payment has been successfully completed and the digital product has been delivered.

5. Refund Requests

To request a refund or report a problem with your order, please contact us with your order details and a description of the issue.

We review refund requests on a case-by-case basis and reserve the right to approve or decline a request based on the circumstances.

This policy may be updated when necessary.