Frequently Asked Questions
- How long does shipping take? (Approximately 5–7 business days after production)
- Do you ship internationally? Yes, but it's very limited to where we ship, at the moment. We are constantly updating and improving so we will slowly expand to more and more countries, over time.
- What sizes are available? (XSmall–3XL. Message for other size inquiries.)
- What do I do if I have an issue with my order? Please reach out to me with any questions or issues you may have.
- Can I return my order? If you receive your order and you try it on and aren't totally satisfied with it, you can contact me to discuss return options. Must be unlaundered.
- What if my order is damaged? Please reach out to me if you receive damaged goods. Take a photo as well.
- Can I ever exchange an item if I damage it? Generally, the answer is going to be no. We are all grown and know that stuff doesn't last forever. HOWEVER...if your apparel is damaged because of some epic event or situation, we can talk about the possibility of an exchange. It has to be a badass story though! Pictures or it didn't happen.
- How can I contact you? (email: protectorgroupllc@gmail.com Instagram: @the_protector_group)