If you have any questions about Race Trend Index (RTI) ratings, bundle access, downloads or upcoming race sheets, please use the contact form below and we’ll respond as soon as possible.

Support is available for:

• Download or access issues after purchase  

• Questions about RTI Alignment Scores  

• Bundle contents or race sheet coverage  

• Upcoming Cheltenham Festival releases  

• General product enquiries  

RTI ratings are generated using long-term historical winner data for each race. If you need assistance using your files prior to raceday, we’re happy to help.

Please allow up to 24 hours for a response during peak raceday periods.