Effective Date: 06.09.2024

Welcome to Reina Zoric's Books. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our store. This policy complies with relevant privacy laws in the United States (US), United Kingdom (UK), European Union (EU), and Canada (CA).

1. Information We Collect

We collect various types of information when you interact with our store:

• Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we collect personal information such as your name, email address, shipping address, and payment details.
• Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve our site and user experience.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies (such as Facebook Pixel) to enhance your browsing experience, analyze site traffic, and personalize content and advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders and Provide Services: We use your personal information to fulfill your orders, send order confirmations, and provide customer support.
• To Communicate with You: We may send you emails about your orders, new products, special offers, or other updates. You can opt out of marketing communications at any time.
• To Improve Our Website and Services: We use usage data and cookies to analyze trends, track user movements, and gather demographic information to enhance our website and customer experience.
• For Advertising and Marketing: We use third-party tools, such as Facebook Pixel, to help deliver targeted ads, measure the effectiveness of our advertising campaigns, and understand user behavior.
• To Comply with Legal Obligations: We may process your personal information to comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Payment Processors: We use third-party payment processors like PayPal and Stripe to handle payments securely. Your payment information is processed directly by these providers and is subject to their privacy policies.
• Service Providers: We use service providers such as BookFunnel to deliver ebooks and email marketing services to communicate with you. These third parties are only allowed to use your information as necessary to provide these services.
• Advertising Partners: We use advertising partners like Facebook to deliver targeted ads. These partners may collect information via cookies or similar technologies to measure ad effectiveness.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide necessary site functionality, enhance your browsing experience, analyze site traffic, and personalize content and ads. By continuing to use our site, you consent to our use of cookies.

Third-Party Cookies and Tools:

• We use tools like Facebook Pixel to help us understand how visitors interact with our site and to deliver personalized ads on Facebook and other platforms. The data collected by Facebook Pixel helps us measure the effectiveness of our advertising campaigns, understand user behavior, and create targeted audiences. You can learn more about how Facebook uses data by visiting Facebook's Data Policy.

Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality and features of our site. For more information about cookies and how to manage them, visit Your Online Choices.

5. Your Rights Regarding Your Information

Depending on your location, you may have the following rights regarding your personal information:

• Access and Update: You have the right to access and update your personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
• Cookies Management: You can manage your cookie preferences by adjusting your browser settings.
• Data Portability (EU/UK): You have the right to request a copy of your personal data in a commonly used format.
• Withdraw Consent (EU/UK/CA): If you have provided consent for the processing of your data, you have the right to withdraw it at any time.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. However, we take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at reina@reinazoric.com.