Treasury Direct

Contact Us

This page shows how to reach us by email, phone, and U.S. mail.

How-To Guides and FAQs

Processing Times

Heavy volume is slowing our response time to requests sent by mail.

The following transactions require at least six weeks of processing time if bonds and/or TreasuryDirect accounts are in your name.

Cashing paper savings bonds where you are named on the bonds, and you send in the bonds with your request
Unlocking your TreasuryDirect account or updating your banking information within that account
Converting your paper savings bonds into electronic format (in a TreasuryDirect account)

Requests to search for lost, stolen, or missing savings bonds require at least seven months to process.

Other paper savings bond transactions you are authorized to handle, but not in your name, require at least two months to process.

Other TreasuryDirect requests, including trusts, may require ten months or more to process.

TreasuryDirect customers:

Our call center hours are Monday-Friday, 8 am-6 pm ET. You may reach us at 844-284-2676.
If you open an account and are asked to send us an Account Authorization form, you must submit the form before you can access your account. Don't forget to have your signature certified.
You can make some bank changes online while logged in to your account. Click the ManageDirect tab and then "Update my Bank Information."
Web help:
How do I . . . ?
Instructional videos
To recover account number
To reset password
To keep your account safe, only access TreasuryDirect through TreasuryDirect.gov. There are no Treasury approved apps or third-party websites for TreasuryDirect account access. When logging in, do not share your One-Time Passcode with anyone. Read about Frauds, Phonies, and Scams

Call or Write Us

U.S. Savings Bonds

Electronic Savings Bonds

Treasury Retail Securities Services

P.O. Box 9150

Minneapolis, MN 55480-9150

Paper Savings Bonds

Toll-free: 844-284-2676 Note: Beware of scammers, and carefully dial the correct numbers. Remember, we charge no fees, nor do we offer gifts for working with our office.

Series EE and Series I

Treasury Retail Securities Services

P.O. Box 9150

Minneapolis, MN 55480-9150

Series HH and Series H

Treasury Retail Securities Services

P.O. Box 9150

Minneapolis, MN 55480-9150

Treasury Marketable Securities

Bills, Bonds, Notes, and FRNs

Treasury Retail Securities Services

P.O. Box 9150

Minneapolis, MN 55480-9150

STRIPS and TIPS

Department of the Treasury

Bureau of the Fiscal Service

Attention: Auctions

3201 Pennsy Drive, Building E

Landover, MD 20785

Legacy Accounts and Paper Marketables

Toll-free: 844-284-2676

Note: Beware of scammers, and carefully dial the correct numbers. Remember, we charge no fees, nor do we offer gifts for working with our office.

Treasury Retail Securities Services

P.O. Box 9150

Minneapolis, MN 55480-9150

Government Customers

FedInvest: 304-480-5151

SLGS & SLGSafe: 304-480-5299

More Government Contacts

Press and Media Inquiries

media.relations@fiscal.treasury.gov

Congressional Inquiries

CongressionalInquiries@fiscal.treasury.gov

Franchising & Procurement

Franchising: 304-480-7227

Procurement: 304-480-7137

Bureau of the Fiscal Service

P.O. Box 1328

Parkersburg, WV 26106-1328

Freedom of Information Act (FOIA)

U.S. Department of the Treasury

Bureau of the Fiscal Service (Fiscal Service)

Attn: FOIA Disclosure Office/Room 508B

3201 Pennsy Drive, Building E

Landover, MD 20785

Online at: https://www.foia.gov

https://fiscal.treasury.gov/foia.html

202-874-5602

Employment Information

304-480-6650

TDD Hearing Impaired: 304-480-8341

Bureau of the Fiscal Service

Human Resources Division

P.O. Box 1328

Parkersburg, WV 26106-1328

E-mail Us

For questions about federal taxes, please go to irs.gov.

For questions about Social Security, please go to ssa.gov.

TreasuryDirect

Note: You must include your case number in the subject line or body of your email to receive a response from us. Before emailing your question, you might look for an answer in one of our instructional videos.

TreasuryDirect Account Security

Electronic EE and I Savings Bonds (TreasuryDirect)

Treasury Bills, Notes, Bonds, FRNs, and TIPS

Treasury Securities Questions

Treasury Bills, Notes, Bonds, FRNS, and TIPS

Electronic EE and I Savings Bonds (TreasuryDirect)

Paper E, EE, and I Savings Bonds

HH/H, G, and K Savings Bonds

Pricing Savings Bonds

Forms

Government Customers and Services

Administrative Resource Center - Franchising