Frequently Asked Questions
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You are purchasing a digital template, not a physical product. Once you complete your purchase, you’ll receive access to edit and customize the design to fit your needs.
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After purchase, you will be emailed a link that takes you to your template. The templates are accessed through the Canva design platform—no downloads required.
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You can customize:
• Text (names, dates, details)
• Colors
• Fonts
• Photos
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To fully utilize the template, having some familiarity with navigating Canva is beneficial. Some templates may includes Canva Pro elements, which can be substituted with free alternatives.
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• A phone, tablet, or computer
• Internet access
• A Canva account
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Yes! You can print at home, through a local print shop, or use an online printing service.
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No worries! If you get stuck, feel free to contact us. We’re here to make sure your design turns out exactly how you want it.
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You can always go back and re-edit your template anytime before finalizing or printing.
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Due to the digital nature of this product, all sales are final. If you have any issues, please reach out—we’re happy to help!
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Yes! Custom design services are available for an additional fee. Contact us for more details - support@scarlettstudios.co
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Our standard turnaround time for custom designs is 4–7 business days, not including weekends or holidays.
If you need your design sooner, a rush fee applies for orders needed within 72 hours or less.