Privacy Policy
Privacy Policy — Shelfy
Last Updated: 26 September 2026
At Shelfy, we respect your privacy and are committed to protecting the personal information you provide when you browse our store, purchase digital products, or contact us. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.
1. Information We Collect
When you use Shelfy, we may collect information such as:
- Name
- Email address
- Billing or transaction information
- Purchase and order details
- Information you provide when contacting customer support
- Basic technical information such as IP address, browser type, device type, and website activity
We only request information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
We may use your information to:
- Process and provide your digital-product purchases
- Send download or purchase-related information
- Provide customer support
- Maintain transaction and order records
- Improve our website, products, and user experience
- Prevent fraud, abuse, or unauthorized activity
- Communicate important information about your purchases or account
We do not use your personal information for purposes unrelated to the services described here without an appropriate legal basis or your consent where required.
3. Payments
Payments may be processed through third-party payment providers. Shelfy may receive limited transaction information necessary to confirm and manage your purchase.
Payment-card or other sensitive payment credentials may be handled directly by the payment provider rather than stored by Shelfy. Please review the applicable payment provider's privacy policy for information about how it processes payment data.
4. Digital Products
Shelfy primarily provides digital products. When you purchase a product, we may use your email address or other necessary information to deliver your purchase or provide access to the purchased files.
Your purchase history may be retained for customer-service, accounting, security, and legal purposes.
5. Cookies and Similar Technologies
Shelfy may use cookies or similar technologies to keep the website functioning properly, remember preferences, understand website usage, and improve the shopping experience.
You can control certain cookies through your browser settings. Disabling some cookies may affect website functionality.
6. Third-Party Services
We may use trusted third-party services for functions such as:
- Payment processing
- Digital-product delivery
- Website hosting
- Analytics
- Email communication
- Security and fraud prevention
These providers may process information on our behalf and are expected to use it only for the services they provide.
7. Data Sharing
We do not sell your personal information.
We may disclose information when reasonably necessary to:
- Complete a transaction or provide a service
- Work with service providers supporting Shelfy
- Comply with applicable laws or legal requirements
- Protect Shelfy, our users, or the public from fraud or abuse
- Establish or defend legal rights
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling purchases, providing support, maintaining business records, preventing fraud, and meeting legal obligations.
10. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal data, including requesting access, correction, deletion, or withdrawal of consent where applicable.
India's Digital Personal Data Protection framework provides rights and requirements concerning personal-data processing and consent; applicable obligations and their effective dates depend on the law and rules in force. (MeitY)
To make a privacy-related request, contact us using the details below.
11. Children's Privacy
Shelfy is not intended to knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:
Shelfy
Email: [alex417782@gmail.com]
Website: [https://payhip.com/shelfy]