About Me
I'm Jeff Hansen. I own a home service shop, and I wrote this for myself first.
A couple of years ago I started going deep on AI for my own shop. Not the hype stuff. Actual workflows for catching after-hours calls, getting quotes out faster, fixing how we handle reviews. The kind of work that used to take 15 hours a week of my time.
After a while I realized nobody had written any of this down specifically for shops like mine. Everything out there is either generic business advice or a vendor trying to sell you a $2,000-a-month platform. Nothing for the guy running 5 trucks trying to figure out what's actually worth his time.
So I wrote it down. 53 pages. 10 workflows. Built around the problems I ran into myself, in my own shop, with my own crew.
The Service Shop AI Playbook is what I wish I'd had two years ago. If it saves you the year of trial and error it took me to figure this out, it's worth ten times the price.