At Slackoff, we are committed to delivering premium streetwear pieces that reflect both quality craftsmanship and authentic design. Due to the exclusive nature of our products, we do not offer refunds for any purchases made through our website.

If you receive an item that you believe is defective, damaged, or not up to our expected standard, we ask that you contact us directly within 7 days of delivery. Please email [slackoffofficially@gmail.com] with your order number, a detailed description of the issue, and clear photographs of the product in question.

Each concern will be reviewed individually by our team. If the claim is found valid, we will offer a resolution in the form of a replacement item, store credit, or another appropriate remedy at our discretion.

Important Notes:

• Items must be returned in original, unworn, and unwashed condition, with all tags and packaging intact if applicable.
• We are unable to accommodate returns or exchanges based on change of mind, incorrect sizing, or general dissatisfaction unrelated to product quality.
• All sale items are final sale and not eligible for return or exchange.

We appreciate your support and understanding as we continue to grow and refine our offerings. Our goal is to ensure every piece you receive represents the quality and ethos of Slackoff