Southern Blanks and Things, LLC is an online business based out of Wayne County, Ga in a little town called Screven providing the best quality items for avid bargain shoppers. 

It is my mission at Southern Blanks and Things, LLC to provide avid bargain shoppers with great quality products at the best price. For all questions, comments or concerns please contact us at southernblanksandthings@gmail.com.

My business hours are different due to me having a FULL TIME job. I am available Monday-Thursday from 4 pm until 8 pm EST and on Friday from 4 pm until 6 pm EST. On Saturday and Sunday I spend time with my family, packaging items, preparing items for shipment and posting new items for my customers.  Orders can be placed 24/7 and most orders ship out within 3-5 business days. If you select to pick up locally at one of our pickups please check the local pick up calendar for our next pick up date.

Happy Shopping! Jennifer 

• FREE local pickup is available in Screven, GA (choose option at checkout.) Orders must be picked up within 10 days of when the order was fulfilled/ready for pickup. Packages not picked up within 6 months will be donated. We will not credit or refund pickup orders that have not been picked up within our 10 day pickup policy. The delivery method (shipping/pickup) cannot be changed once the order has been placed and processed. 
• Our items are made to order with a current turn around time of 10-21 business days beginning the next business day after the order was placed. Once the order has been shipped, a shipping confirmation with tracking is sent to the email provided at checkout.
• If the item states "PREORDER" please see estimated turn around time on each individual product description. Please be sure to read each product description. If you purchase a made to order item with a preorder item in the same order, these will be shipped together once the preorder arrives/once the made to order item is done. Orders ship in full once all items are in stock.
• Please make sure you are shipping to a secure location. 
• Once your package has been fulfilled and you have received tracking information from us, this means your package is now in the hands of the post office, USPS, and we are no longer liable.
• If a package is returned to sender, it is the customer’s responsibility to pay for the shipping label.
• We are not responsible for lost or stolen packages.
• We do not file claims for customers or contact your local office on your behalf.

LOST OR STOLEN PACKAGES:

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. If the tracking number shows that the item has been delivered, we ask that you contact your local USPS office and file a claim.

Please contact your local post office before contacting us about a lost package.

1. Contact your LOCAL post office. Do not call the 1-800 number. Find their phone number here -> https://tools.usps.com/find-location.htm

2. Ask them to check into the GPS scan location as well with the mail carrier.

3. File a claim with your local office or online if they are unable to locate the package.

4. Contact us at southernblanksandthings@gmail.com for a detailed packing slip and packing information for your claim.

5. If your local office instructs you to contact us, please go ahead and contact us. Customers tend to have better results with their local office than we do filing online, so we always advise exhausting all options at your local office.

Please review our full return policy below...

• Returns are eligible for store credit only. Orders CANNOT be changed, modified or cancelled after checkout. If an order is cancelled after it has been processed, a 15% restocking/cancellation fee will be charged.
• Returns must be requested and if eligible for return, post marked within 7 days of the date you receive your shipment, no exceptions. If your order qualified for free shipping or was shipped during a free shipping promotion- shipping charges will be deducted from your store credit.
• Returns will ONLY be accepted on unworn and unwashed items. Items that appear to have stains, smell of cigarette smoke, deodorant, pet hair, odors, ect., will not be accepted. If an item has been worn once will not qualify for a return.
• If you choose to do local pickup, returns must be requested and if eligible, returned within 7 days from the date your order number was marked as fulfilled/ready for pickup, no exceptions. Local drop off returns must be nicely packaged and labeled with your name & reason for return. An email must be sent to SOUTHERNBLANKSANDTHINGS@gmail.com once the return has been dropped off.
• Returns by management discretion only. 
• Items purchased using a coupon code or any amount of store credit is FINAL SALE and not eligible for return. If an item is returned that was purchased with a discount code, a 15% restocking fee will be deducted from the store credit amount. Please check order history to review order. Orders purchased with store credit from a previous return are final sale.
• Final sale items such as sale/clearance items are NOT returnable, they are FINAL SALE.
• All accessories such as swim wear, bralettes, hats, hair coils, and hair scrunchies are FINAL SALE due to sanitary requirements. All self tanner and make up is FINAL SALE.
• Items purchased from our dents and dings sale is FINAL SALE.
• We do not offer exchanges on any items.
• If your order included a "Free Gift" and you return clothing from this order with the free gift, the price of the free gift will be deducted from your store credit amount (unless free gift is returned)
• Coupon codes must be presented or entered at the time of purchase. We cannot refund you for a coupon code that was not used, but you are more than welcome to use the code on an additional purchase. We do not accept expired coupons or coupon codes.
• Shipping charges (original and return) are the customer’s responsibility.
• When making a return, please include the order number, your name, email address and reason for the return. Returns without this information will not be accepted.
• Please allow 2-5 business days for us to complete your return.
• We recommend using a shipping method that provides a tracking number for your reference. Packages lost or stolen during transit are unfortunately out of our control and therefore, we cannot refund or replace items that do not make it back to us.
• If you send back an item that does not qualify for a return then you will be responsible to pay a return shipping charge. We will hold non-returnable merchandise for 14 days. After 14 days the items will be donated to charity.
• Please fill out the form below to initiate your return (if eligible):

Damages:

We do our very best to inspect every piece of clothing before shipping it out. If you receive a damaged item, we truly apologize for this. Do not open your packages with scissors. If you cut an item while trying to remove your packaging we are NOT responsible.

• All items received must be inspected and reported within 48 hours of receiving your item.
• No exceptions
• If you receive a damaged item please email a picture and description to SOUTHERNBLANKSANDTHINGS@GMAIL.COM and we will get back in contact with you in 24-48 hours.

Please provide an accurate email and order number when filling out the form below. Thank you!

CUSTOMER AGREES THAT USE AND PURCHASE OF THE SERVICE IS ENTIRELY AT CUSTOMER’S OWN RISK. SERVICES/PRODUCTS ARE PROVIDED ‘AS IS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES CONCERNING THE AVAILABILITY , ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DEFECT, NEGLIGENCE OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE AND THE RISK OF INJURY RESTS ENTIRELY WITH CUSTOMER.NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTACT PROVIDERS SHALL BE LIABLE IN ANY WAY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE/PRODUCTS OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE/PRODUCTS.