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Sunshine's Digitals FAQ

Q: What is Sunshine’s Digitals?

A boutique digital store offering planners, journals, ebooks, party templates, coloring books, and creative images—digitals that shine with style and purpose.


Q: How do I receive my purchase?

All products are digital downloads. Once your order is complete, you’ll get instant access via email and your account dashboard.


Downloads & Access

Q: How do I download my files?

After checkout, you’ll see a download link on the confirmation page. You’ll also receive an email with your files and can log in anytime to access past purchases.


Q: Can I re‑download my purchases?

Yes! Your files stay in your account so you can re‑download them whenever you need.


Usage

Q: Can I print my planners and coloring books?

Absolutely. All files are designed for easy printing at home or at your local print shop.


Q: Can I use these products commercially?

Our products are for personal use only unless otherwise stated. If you’d like a commercial license, contact us directly.


Orders & Refunds

Q: Do you offer refunds?

Because our products are digital, all sales are final. If you have trouble with a file, reach out—we’ll make sure you get what you paid for.


Q: What if I have issues with my download?

Send us a message through the Contact page, and we’ll help you resolve it quickly.


Community

Q: Do you offer bundles or discounts?

Yes! Keep an eye on our Shop and Announcement Bar for seasonal bundles and special promotions.


Q: How can I stay updated?

Join our newsletter for exclusive drops, deals, and creative inspiration.

How to Access Your Digitals

Step‑by‑Step Guide


1. Complete Your Purchase

- Once checkout is finished, you’ll see a confirmation screen with your download link.

- You’ll also receive an email with your files.


2. Download Your Files

- Click the link to instantly download your planner, journal, ebook, or template.

- Files are saved as PDFs, PNGs, or Canva links depending on the product.


3. Open in Canva

- If your product includes a Canva template, click the link provided.

- Log in to your Canva account to start editing.


⚠️ Important Note:

Some templates use Canva Pro features (premium fonts, graphics, or elements). To access and edit those designs fully, you’ll need a Canva Pro subscription. Without Pro, you can still use the free elements, but certain features may be locked.


4. Customize & Save

- Edit text, colors, and layouts to fit your style.

- Save your design as a PDF or image for printing or digital use.


5. Print or Share

- Print at home, at a local shop, or use digitally on your tablet/phone.

- Share your creations with friends, family, or your community.