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⋆ All modules are either 1x6-hour or 2x3-hour ⋆

⋆ All modules are either 1x6-hour or 2x3-hour ⋆ ⋆

MS Outlook

Microsoft Outlook is the ideal solution for managing emails and facilitating seamless information exchange among employees. In this comprehensive course, you will gain a deep understanding of the Outlook interface, enabling you to proficiently handle all aspects of email communication.


Email has become an essential tool for both personal and business communication, making it crucial for organizations of all sizes to adopt an effective mail management system.


Additionally, you will leverage Outlook's robust calendar feature to efficiently manage appointments and meetings.


The People's workspace empowers you to effortlessly organize contact information, while Tasks and Notes streamline personal organization.


Customize the Outlook interface to suit your unique preferences and optimize productivity.

Outlook Level 1 - Beginner

Section 1

Get Started with Outlook

Section 2

Composing Messages

Section 3

Reading and Responding to Messages

Section 4

Managing Your Messages

Section 5

Managing Your Calendar

Section 6

Managing Your Contacts

Section 7

Working With Tasks and Notes

Section 8

Customising the Outlook Environment

Outlook Level 2 - Intermediate and Advanced

Section 9

Configure Advanced Message Options

Section 10

Advanced Message Management

Section 11

Advanced Calendar Management

Section 12

Advanced Contact Management

Section 13

Managing Activities by Using Tasks and Journal Entries

Section 14

Sharing Workspaces with Others

Section 15

Managing Outlook Data Files