Refund Policy
Thank you for purchasing from The Gymnastics Guide. Because our products are delivered digitally and can be accessed immediately after purchase, we have a specific refund policy for digital products.
Digital Products
All purchases of digital products are considered final once the product has been downloaded, accessed, or otherwise made available to the customer.
Because digital products cannot be physically returned once they have been delivered or accessed, we generally do not offer refunds after a product has been downloaded or accessed.
Before completing your purchase, please carefully review the product description, previews, included files, format, requirements, and any other information provided on the product page.
Before Downloading
If you purchased a product by mistake or believe you selected the wrong product, please contact us as soon as possible before downloading or accessing the product. We may be able to review your request and determine whether a refund is appropriate.
Technical Problems
If you experience a genuine technical problem preventing you from accessing or downloading your purchase, please contact us at thegymnasticsguide@gmail.com.
We will make reasonable efforts to help you access the product or resolve the issue before considering a refund.
Product Issues
If you believe the product you received is materially different from the description provided on the product page or is defective, please contact us at thegymnasticsguide@gmail.com and explain the issue.
We will review the situation and, where appropriate, work with you to provide a reasonable resolution.
Refunds Required by Law
Nothing in this policy is intended to limit or exclude any rights or remedies that you may have under applicable consumer protection laws.
Where applicable law requires a refund or other remedy, we will comply with those requirements.
Contact
If you have questions about this Refund Policy or a purchase, please contact:
The Gymnastics Guide
Email: thegymnasticsguide@gmail.com
By completing a purchase, you acknowledge that you have read and agreed to this Refund Policy.