DEJAN GJOSHEV 

Hospitality Operations & Leadership 

Hospitality professional with more than a decade of experience across restaurant operations, cruise hospitality, people development and leadership. 

My career has taken me from frontline food & beverage operations to restaurant leadership and people development, with experience as Head of HR, delivering operational training and leading in international environments. 

The Hospitality Playbook was created to turn those lessons into practical tools that new hospitality leaders can use where leadership actually happens on the floor.