Because our products are digital downloads, refunds are normally not available once a file has been downloaded.

However, your satisfaction matters to us.

If you experience any issue with your order — such as:

✔ download problems

✔ damaged or corrupted files

✔ incomplete or unreadable content

please contact us and we will be happy to help resolve the issue.

If we are unable to successfully provide the product to you, a refund may be issued at our discretion.

By purchasing from The Medieval Library, you agree to this refund policy.

Thank you for supporting the preservation of medieval history.