Policies:
Get familiar with The Purity Palace's policies before placing your order! Review the shipping and refund policies below. Reach out if you have any questions and remember, follow The Purity Palace on social media!
shipping policy:
- Please allow up to 3 days for order processing
- Shipping can take up to 7 business days (Sunday's NOT included)
- All shipping is done through the United States Postal Service (USPS)
- Shipping is calculated at checkout by determining the distance from us to you
- USPS is responsible for calculating all shipping costs
Refund Policy:
Refunds are granted on a case-by-case basis and only items that arrive damaged are eligible for a full refund. Store credit is available for all other inquiries.
- Please allow 1-3 days for order processing
- Reach out via email to request a refund
- Refunds are only provided for items that are damaged or incorrect
- Please provide photo proof of the damaged item in your email
- Allow 1-5 business days ( Sunday's NOT included) for refunds to process
get in touch:
Snap & Send your selfies for a chance to be featured on our social media and website!
Follow on TikTok and Instagram : @ThePurityPalace
Reach by Phone: (708) 888- 1411
Send an Email: ThePurityPalace@Gmail.com
Hours of Operation:
9 AM- 10 PM | Mon. - Fri.
CLOSED | Sat. - Sun.
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