Last updated: 10 November 2026

At The Self Study™, we want you to feel confident in your purchase. Please read our refund policy before purchasing.

1. Digital Products

The Self Study™ is a digital product delivered electronically. Once purchased, you will receive access to the downloadable content.

2. Change-of-Mind Refunds

Due to the digital nature of our products, we generally do not offer refunds for change of mind once the digital content has been accessed or downloaded.

3. Your Australian Consumer Law Rights

Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law.

If a digital product fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy as required by law.

4. Technical Difficulties

If you experience difficulties accessing or downloading your purchase, please contact us. We will make reasonable efforts to resolve the issue.

5. Refund Requests

To request assistance or a refund, please contact us through the Contact page on our website. Include your order number, purchase email address and a description of the issue.

We will review your request in accordance with this policy and applicable consumer law.