Refund Policy
Digital products
All WordBits and other Teaching Bit resources are digital downloads, delivered immediately on successful payment. Because of this, our approach to refunds works differently from physical goods.
Cooling-off period
Under the Consumer Contracts Regulations 2013, you would normally have a 14-day cooling-off period on distance purchases. By completing your purchase and accessing your download, you expressly agree to immediate delivery and acknowledge that you give up this 14-day cancellation right. If you'd prefer not to waive it, please contact us before downloading.
Faulty, not-as-described, or not-fit-for-purpose resources
This waiver doesn't affect your separate statutory rights under the Consumer Rights Act 2015. If a resource is faulty, missing content it was advertised as including, or doesn't match its description, contact us at hello@theteachingbit.comand we'll put it right, including a refund if we can't fix it.