Last Updated: 28 September 2026

At VEGAIN / The Vegain Fitness ("VEGAIN", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information may be collected when you visit our store, purchase our digital products, contact us, or otherwise interact with VEGAIN, and how that information may be used.

Our store and digital products are provided through Payhip, which may process personal information in connection with purchases, checkout, payments, and digital-product delivery. Payhip's own Privacy and Cookies Policy also applies to information it processes through its platform.

1. Information We May Collect

Depending on how you interact with VEGAIN, we may receive or have access to information such as:

• Your name
• Your email address
• Your order and purchase information
• Information you voluntarily provide when contacting us
• Information necessary to provide customer support
• Information related to your use of our store that is made available through our store platform

We only seek information that is reasonably necessary to operate the store, process orders, provide purchased products, communicate with customers, and provide customer support.

2. Payment Information

Payments for VEGAIN products are processed through Payhip and the payment methods/payment processors made available during checkout.

VEGAIN does not intentionally collect or store your complete credit-card, debit-card, UPI PIN, banking password, or other payment credentials.

Payment information is handled by the relevant payment processor according to its own privacy policy and security practices. Payhip states that payment is handled separately through the payment processor selected during checkout.

3. How We Use Your Information

Information associated with your purchase may be used to:

• Process and confirm your order
• Provide access to the digital product you purchased
• Send purchase-related emails, receipts, or download information
• Respond to customer-support requests
• Resolve problems relating to purchases or product access
• Maintain appropriate business and transaction records
• Prevent fraud, misuse, or unauthorized transactions
• Comply with applicable legal, tax, accounting, or regulatory requirements

We do not use your personal information for purposes unrelated to operating VEGAIN unless permitted by law or you have otherwise provided appropriate permission.

4. Marketing Communications

If you choose to subscribe to marketing communications from VEGAIN, we may use your email address to send information about new products, updates, or other VEGAIN-related announcements.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the relevant email or by contacting us.

Purchase-related communications, such as order confirmations and information required to provide access to a product you purchased, may still be sent when necessary to complete your transaction or provide the purchased product.

5. Sharing of Information

We do not sell or rent your personal information.

Information may be processed or shared with third-party service providers where reasonably necessary to operate VEGAIN, including services involved in:

• Store and digital-product hosting
• Payment processing
• Order processing and digital-product delivery
• Customer support
• Email communications
• Website functionality and analytics
• Fraud prevention and security

For example, Payhip processes information associated with purchases made through its platform. Payhip's own privacy policy explains the information it collects, how it is used, and the third parties it may work with.

We may also disclose information where required or permitted by applicable law, including to government authorities, regulators, courts, or law-enforcement agencies.

6. Cookies and Similar Technologies

Our store may use cookies and similar technologies to provide essential functionality, remember preferences, process purchases, maintain sessions, and understand how the store is used.

Because VEGAIN's store is operated through Payhip, Payhip may use cookies and similar technologies as described in its own Privacy and Cookies Policy.

You can control or block cookies through your browser settings. However, disabling certain cookies may affect some store functionality.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Payhip also describes the security measures it uses to protect personal information processed through its platform.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing customer support
• Maintaining purchase and transaction records
• Resolving disputes
• Preventing fraud or misuse
• Meeting legal, tax, accounting, or regulatory obligations

Where information is no longer required and there is no legal reason to retain it, we may delete or otherwise appropriately dispose of it.

9. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, which may include requesting:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of information where legally permitted
• Information about how your personal information is used
• Withdrawal of consent where processing is based on consent

Some information may need to be retained where required by law or where necessary to establish, exercise, or defend legal claims.

India's current data-protection framework includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. The Ministry of Electronics and Information Technology has published the Rules and an enforcement timeline.

10. Third-Party Services and Links

VEGAIN may use or link to third-party services, including Payhip and payment providers.

Third-party services operate under their own privacy policies and terms. We recommend reviewing those policies to understand how your information is handled by those providers.

VEGAIN is not responsible for the privacy practices of third-party websites or services that we do not control.

11. Children's Privacy

VEGAIN's products and store are intended for general consumers and are not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children where such collection is not permitted by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this policy.

13. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us at:

The Vegain Fitness / VEGAIN

Email: thevegainfitness@gmail.com