Effective Date: September 12, 2026

Last Updated: September 12, 2026

At The Wellness Business Studio, we create digital products, educational resources, memberships, courses, templates, and business tools designed to support wellness business owners.

Because most of our products are delivered digitally and provide immediate access to downloadable or educational content, our refund policy differs from that of a physical-product business.

Please review this policy carefully before making a purchase.

1. Digital Products

Due to the digital nature of our products, all sales of downloadable digital products are generally final once the product has been purchased, accessed, or downloaded.

This includes, but is not limited to:

• Templates
• Workbooks
• Planners
• Checklists
• Guides
• Business resources
• Trackers
• Spreadsheets
• Calculators
• Marketing materials
• Client experience resources
• Downloadable PDFs
• Digital toolkits
• Other downloadable files

We do not generally provide refunds because a customer:

• Changes their mind
• No longer needs the product
• Does not use the product
• Purchases the wrong product
• Did not fully read the product description
• Expected different results from using the product
• Lacks the software or technology required to use the product

Please review product descriptions, included materials, file formats, and requirements carefully before completing your purchase.

2. Duplicate Purchases

If you accidentally purchase the exact same digital product more than once, please contact us.

We may issue a refund for the duplicate purchase after verifying the transactions.

Requests should include your name, email address used at checkout, and relevant order information.

3. Technical Problems

If you purchase a product and experience difficulty downloading or accessing it, please contact us before requesting a refund.

We will make reasonable efforts to help resolve issues such as:

• Missing download links
• Broken files
• Incorrect file delivery
• Access problems
• Corrupted downloads
• Other technical delivery issues

Technical difficulties do not automatically qualify a purchase for a refund if we are able to provide working access to the product.

4. Memberships

The Wellness Business Studio may offer recurring memberships with access to digital resources, educational content, templates, downloads, tools, and other member benefits.

Membership fees are generally non-refundable once a payment has been processed.

You may cancel your membership at any time through the account or platform used to purchase the membership, subject to the options available through that platform.

Cancellation stops future recurring charges.

Unless otherwise stated:

• You will not receive a prorated refund for the remaining portion of your billing period.
• You may continue to access membership content through the end of your current paid billing period.
• Your membership will not renew after cancellation becomes effective.

It is your responsibility to cancel before your next renewal date if you do not wish to be charged again.

5. Membership Renewal Charges

Recurring membership payments are automatically processed according to the billing schedule selected when you enroll.

Refunds are generally not provided for renewal charges when a membership was not canceled before the renewal date.

If you believe you were charged after properly canceling your membership, please contact us so we can review the transaction.

6. Courses and Educational Programs

Refund eligibility for courses, workshops, or educational programs may vary depending on the specific offer.

If a course or program has a separate refund guarantee or cancellation period, those terms will be clearly stated on the applicable sales page or checkout page.

If no separate refund terms are stated, course purchases are generally considered final once access to the course materials has been provided.

Course refunds will generally not be issued because a customer:

• Changes their mind
• Does not complete the course
• Does not implement the material
• Does not achieve a particular business result
• Does not have enough time to participate
• Expected content beyond what was described on the sales page

Please review course descriptions carefully before purchasing.

7. Bundles

Purchases of digital product bundles are generally final once access has been provided.

Partial refunds will not normally be issued for individual products contained within a bundle.

If a bundle contains a duplicate product that you previously purchased separately, this does not automatically qualify the bundle for a partial refund unless otherwise stated before purchase.

8. Promotional and Discounted Purchases

Products purchased using:

• Discount codes
• Promotional pricing
• Launch pricing
• Sale pricing
• Limited-time offers
• Bundle discounts

remain subject to this Refund Policy unless different refund terms are specifically stated as part of the promotion.

The expiration of a discount or the availability of a lower price after your purchase does not qualify a prior purchase for a refund or price adjustment.

9. Results Are Not Guaranteed

The Wellness Business Studio provides educational resources and business tools.

We do not guarantee that purchasing or using our products will result in any specific:

• Revenue
• Profit
• Number of customers
• Bookings
• Sales
• Business growth
• Marketing results
• Social media growth
• Financial outcome

A lack of desired business results does not qualify a purchase for a refund.

Your results depend on many factors outside our control, including implementation, business model, pricing, expenses, market conditions, experience, location, clientele, and individual business decisions.

10. Unauthorized Purchases

If you believe a purchase was made fraudulently or without your authorization, please contact us promptly.

You should also notify your payment provider or financial institution when appropriate.

We reserve the right to investigate suspected fraudulent activity.

11. Chargebacks and Payment Disputes

We encourage customers to contact us before initiating a chargeback or payment dispute.

Many issues involving access, duplicate payments, or technical problems can be resolved directly.

Submitting a payment dispute for a valid purchase that was delivered according to the product description may result in suspension of access to applicable products, courses, memberships, or accounts where permitted by law.

12. Exceptions

We may provide a refund at our discretion in unusual circumstances, including situations involving:

• Duplicate charges
• Verified technical failures that prevent delivery
• Incorrect product delivery
• Billing errors
• Other circumstances we determine warrant a refund

Granting a refund in one situation does not create an obligation to provide refunds in other situations.

13. Consumer Rights

Nothing in this Refund Policy is intended to limit any refund, cancellation, or consumer rights that cannot legally be waived under applicable law.

If applicable law provides you with rights that conflict with this policy, the applicable legal requirements will control.

14. How to Request Assistance

If you believe there is a problem with your purchase, please contact us and include:

• Your full name
• Email address used for the purchase
• Order number, if available
• Product or membership purchased
• Date of purchase
• A brief description of the issue

We will review the request and respond based on the circumstances and this Refund Policy.

15. Contact Us

For questions regarding purchases, billing, cancellations, or refunds, contact:

The Wellness Business Studio

Email: thewellnessbizstudio@gmail.com

Website: https://payhip.com/TheWellnessBusinessStudio

Business Location: New Hampshire, United States

By purchasing from The Wellness Business Studio, you acknowledge that you have reviewed and agreed to this Refund Policy before completing your purchase.