Last Updated: September 19, 2026



We want you to absolutely love what lands on your doorstep. If something isn’t quite right, don’t worry! We’re here to help make things right.

Our 7-Day Happiness Guarantee

You have 7 days from the date your order is delivered to request a return.

You can return eligible items for just about

any reason, including if:

• It wasn’t what you expected.
• You ordered the wrong size.
• You changed your mind.
• It just wasn’t your vibe.
• You simply didn’t fall in love with it.

No hard feelings. Sometimes things just don’t click, and that’s okay.

Feel free to try on clothing or inspect your purchase just like you would in a store.

We simply ask that returned items are:

• Free from damage.
• Unwashed.
• Not excessively worn or altered.
• Returned with original tags and packaging whenever possible.
• Accompanied by proof of purchase.

If your item looks like it attended a music festival instead of a quick fitting, we may not be able to accept the return.

Customized & Personalized Items

Customized and personalized items are made especially for you, so they cannot be returned or refunded unless they arrive damaged, defective, or we made a mistake with your order.

Because they’re created just for you, they can’t be restocked or resold.

Digital Products

Due to the nature of digital products, all digital downloads are non-refundable once purchased.

If you have trouble accessing your files, don’t panic! Reach out, and we’ll gladly help get everything sorted out.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please

include:

• Your order number.
• A brief description of the problem.
• Clear photos of the item and its packaging.

We’ll review everything and work with you to make it right as quickly as possible.

Refunds

Once we receive and inspect your returned item, we’ll let you know when your return has been approved.

If approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, it may take several business days for the funds to appear in your account.

Original shipping charges are non-refundable unless the return is the result of our mistake or your item arrived damaged or defective.

Return Shipping

Unless the return is due to our error or a damaged or defective item, customers are responsible for return shipping costs.

We recommend using a trackable shipping service so your return doesn’t decide to take the scenic route.

Need a Hand?

Questions?

Need help?

Accidentally ordered the wrong size while half-asleep at midnight?

We’ve all made questionable shopping decisions before.

Email us anytime at:

thomasandcristinacolquette@yahoo.com

We’ll get back to you as quickly as possible and do our very best to help.

Thank You

We’re a small family-run business, and every order truly means the world to us.

Thank you for supporting our little corner of creativity and for giving us the opportunity to make something special just for you.

We appreciate your kindness, your patience, and your support more than words can say.

Thank you for being part of our growing business. We hope every package brings a little joy to your day.