Most of our items are made to order, carefully handcrafted with love and attention to detail.

• Production Time: Please allow 1 to 4 weeks for creation, depending on the complexity of the item and current order volume.
• Urgent Orders: If you need your order by a specific date, feel free to email us—we’ll do our best to accommodate your request.
• Shipping Time: Once dispatched, delivery typically takes 5 to 7 business days, depending on your location.

🔄 Returns & Refunds

Because our items are made to order, we do not accept returns or offer refunds due to a change of mind.

However, if your item arrives damaged during transit, please contact us within 7 days of receiving your order. We’ll be happy to arrange a replacement or refund.

Thank you for supporting handmade miniatures and understanding our small business policies! 💛