By placing an order with Tiny Treasures, you agree to the following terms:

1. Made to Order: Most items are handmade upon request. Please review production times listed on product pages before ordering.
2. No Cancellations: Orders cannot be cancelled or modified once production has begun.
3. No Returns for Change of Mind: Due to the custom nature of our products, returns and refunds are not accepted unless the item arrives damaged.
4. Damaged Items: Please report any damage within 7 days of delivery with clear photos for resolution.
5. Shipping Responsibility: We aim to ship within stated timelines, but delays due to postal services or customs are beyond our control.
6. Product Use: Miniatures are intended for display or collection, not for young children due to small parts.

By purchasing from us, you're supporting a small handmade business—thank you!