Because So... You’re Having a Baby is a digital product delivered immediately after purchase, refunds are generally not offered for change of mind once the digital files have been accessed or downloaded.

If you experience a technical problem accessing your purchase, receive an incorrect file, or believe there is a problem with the product, please contact me through the Contact page and I’ll do my best to resolve the issue promptly.

Nothing in this policy excludes or limits any rights or remedies you may have under the Australian Consumer Law. Where you are entitled to a refund, replacement or other remedy under Australian Consumer Law, those rights will apply.

Tracy Peck | Midwife & Mum