FAQs
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Standard Shipping Rates are as follows:
- Order Total of $50 or less = $4.95 shipping
- Order Total of $50.01 - $100 = $6.95 shipping
- Order Total of $100.01 and up = $9.95 shipping
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Customer's satisfaction is our priority.
*If items arrived damaged due to manufacturing defect, you must ""CONTACT US" within 3 days of package receipt date for RA (Return Authorization) number, by completing the Contact Form on our website at https://uruniqueboutique.shop/contact
*For Defective products, Customer may request exchange for the same product at no additional cost if product still available.
*If items arrived damaged due to the transit, please contact UPS 1800-742-5877 or FedEx 1800-463-3339 and file a damage report. Once you submit the report, you don't need to return the damage product and credit will be issued to your account.
*All domestic return packages will receive up to $5 shipping reimbursement. This offer is valid on factory defective product only. Return of non-defective product will not receive shipping reimbursement.
*All other returns (non-defective) will be subject to a 25% restocking fee. NO EXCEPTION.
*All items returned must have original tag / packaging. If the items have already been opened, then no credit will be issued.
*Special order items are not returnable / refundable
*Any refused shipment sent back to UrUniqueBoutique.shop will be subject to the 25% restocking fee plus return shipping fee.
*NO returns allowed for any international orders. International Customers are fully responsible for any additional fees imposed by customs, including any tariffs and duties.
*One RA number per transaction.
*All returns must have a RA number before shipping to us.
*In the return package, please include a copy of your invoice. Please also write the RA# on the outside of the packaging.
* Please allow us 10 - 14 days return processing time after we receive the return package.
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Please use our Contact Form here to reach out to us. We will respond within 24 hours, excluding weekends.