About Me
Media Design X creates practical tools for live event video professionals. Built by a working video engineer and media server operator with experience across corporate and touring productions, our flagship product. Video Ref Pro is a set of digital reference cards covering media servers, signal flow, LED processing, codecs, and show operations. Real-world knowledge, designed for the people running the show.
VIDEO REF PRO TERMS OF USE
Effective August 16, 2026 | Last updated August 16, 2026
IMPORTANT: These Terms govern use of videorefpro.com and purchases from Video Ref Pro. By accessing the site, placing an order, downloading, opening, printing, or using a Product, you agree to these Terms. If you do not agree, do not purchase, download, or use the Products.
1. Who We Are and Scope
Video Ref Pro is a product line operated by Media Design X LLC ("Video Ref Pro," "we," "us," or "our"). These Terms of Use ("Terms") apply to our website, storefront, digital downloads, reference cards, cheat sheets, guides, templates, flashcards, bundles, artwork, printed products, updates, and related content (collectively, the "Products"). Purchases processed through Payhip or another payment provider may also be subject to that provider's terms.
You must be at least 18 years old, or the age of legal majority where you live, to purchase. If you purchase for a company or other organization, you represent that you have authority to bind that organization to these Terms.
2. Educational and Reference Use Only
Products are general educational and workflow-reference materials. They are not engineering certification, safety training, legal advice, or a replacement for manufacturer instructions, current standards, site-specific plans, employer procedures, qualified supervision, or professional judgment. Live-event and AV work may involve electricity, rigging, lasers, heat, elevated work, heavy equipment, networks, and other hazards. You are responsible for confirming current specifications and following all applicable laws, codes, manuals, venue rules, and safety procedures before acting.
3. Ownership
The Products and all associated text, layouts, graphics, illustrations, branding, trademarks, trade dress, files, previews, and derivative materials are owned by or licensed to Media Design X LLC and are protected by copyright, trademark, and other laws. Your purchase transfers no ownership. You receive only the limited license expressly stated below and on the applicable product page.
4. License Granted
The product page, invoice, or written license confirmation identifies the license purchased. If no license tier is stated, the Individual License applies by default. A license is non-exclusive, non-transferable, non-sublicensable, revocable upon breach, and limited to lawful use of the purchased Product.
4.1 Individual License
An Individual License permits one named purchaser to:
download and store the Product on devices and private cloud storage controlled by that purchaser;
use the Product as a private on-the-job or learning reference for the purchaser's own work; and
print one working copy for the purchaser's personal use, unless the product page states otherwise.
An Individual License does not permit sharing with coworkers, employees, contractors, students, clients, a department, a company server, a shared drive, a learning-management system, or any other person, even if the purchaser works for the same organization.
4.2 Team/Company License
A Team/Company License permits internal use by the purchasing organization only, up to the number of seats, users, locations, or other scope shown on the product page or invoice. The organization may distribute access only to its authorized internal users within that purchased scope. Each person who can access, download, view, print, or use the Product counts as a user unless the written license states otherwise.
The organization must use reasonable access controls, remove access when a user leaves or no longer needs it, and prevent copying outside the licensed group. Parent companies, subsidiaries, affiliates, clients, vendors, freelancers, subcontractors, event attendees, and training participants are not included unless expressly stated in writing. Additional users require additional seats or a separate written enterprise license.
4.3 No Client Deliverables or Public Distribution
Neither license allows you to give the Product, an editable version, a substantially complete reproduction, or a derivative reference card to a client or audience as a deliverable. A Product may be consulted while performing services, but may not be embedded in show files, proposals, training materials, course materials, handouts, downloads, presentations, websites, apps, videos, broadcasts, or client portals in a way that lets others access or reconstruct it, unless we give written permission.
5. Prohibited Uses
You may not, and may not help anyone else to:
copy, reproduce, upload, publish, distribute, transmit, share, gift, lend, rent, lease, sublicense, sell, resell, or commercially exploit any Product except as expressly licensed;
place a Product on a shared drive, shared account, public or private group, marketplace, file-sharing service, torrent, repository, or subscription library outside the licensed scope;
remove, hide, crop, alter, or obscure a copyright notice, watermark, logo, product identifier, metadata, access control, or attribution;
photograph, scan, screen-record, trace, retype, extract, scrape, or recreate a Product for redistribution or to avoid purchasing the proper license;
modify, translate, remix, reformat, or create derivative products for sale, distribution, training, licensing, or publication;
use Products or their contents to train, fine-tune, evaluate, benchmark, populate, or supply an artificial-intelligence model, machine-learning system, dataset, knowledge base, retrieval system, or competing product;
use previews or samples as substitutes for purchased Products;
use the Products to imply endorsement, certification, partnership, or affiliation with Video Ref Pro or Media Design X LLC; or
use the site or Products unlawfully, fraudulently, to infringe rights, to bypass security, or to interfere with the site or another user.
6. Orders, Pricing, and Payment
Prices, descriptions, features, license tiers, file formats, and availability may change before purchase. You agree to provide accurate billing and order information and authorize the displayed charges, taxes, and fees. We may reject or cancel an order for suspected fraud, pricing or listing errors, license misuse, payment failure, sanctions or legal compliance, or other legitimate business reasons. If we cancel a paid order before delivery, we will refund the amount received for that order.
Discounts and promotional offers apply only as stated, have no cash value, and may not be combined unless expressly allowed.
7. Digital Delivery, Access, and Compatibility
Digital Products are generally delivered electronically after successful payment. You are responsible for providing a working email address, downloading files promptly, maintaining backups, and confirming that your device and software support the listed file format. We do not guarantee perpetual hosting, indefinite download access, or compatibility with every device, application, printer, operating system, or future technology.
If a delivered file is corrupted or materially incomplete, contact us at [INSERT SUPPORT EMAIL] with the order number and a description of the issue. We may repair the file, replace it, provide a reasonable workaround, or issue a refund when required by our Refund Policy or applicable law.
8. Physical Products
If a listing includes a physical Product, the listing and separate Shipping/Returns Policy control shipping territories, processing estimates, delivery, returns, and exchanges. Delivery dates are estimates unless expressly guaranteed. Risk of loss and title pass as provided by applicable law. Digital-license restrictions still apply to any digital files included with a physical Product.
9. Refunds and Chargebacks
Because digital Products are delivered or made accessible immediately, digital sales are final after download or access except where the file is defective and we cannot reasonably correct it, where we approve a refund in our discretion, or where applicable law requires otherwise. Duplicate purchases should be reported promptly. Physical-product returns, if offered, are governed by the applicable Shipping/Returns Policy.
Before initiating a chargeback, contact us at [INSERT SUPPORT EMAIL] so we can investigate. This does not limit any non-waivable rights. Fraudulent chargebacks, payment reversals after delivery, or breach of these Terms may result in suspension or termination of access and license rights.
10. Updates and Product Changes
We may correct errors, revise, discontinue, replace, or update Products and listings. Unless the product page expressly promises updates for a stated period, a purchase includes the version available at the time of purchase only. An update may be offered free, at a discount, or as a separate purchase at our discretion.
11. Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and download links and for activity occurring through them. Notify us promptly of suspected unauthorized access. You may not share credentials or download links to expand access beyond the purchased license.
12. Enforcement and Termination
If we reasonably believe you have violated these Terms, exceeded a license, infringed our rights, or engaged in fraud or security abuse, we may suspend downloads, revoke access, terminate the license, cancel orders, refuse future service, and pursue other available remedies. Upon termination, you and all users under your purchase must stop using and delete or destroy all copies. Sections concerning ownership, restrictions, payment obligations, disclaimers, liability, indemnity, disputes, and enforcement survive termination.
13. Copyright and Intellectual-Property Reports
To report suspected infringement of Video Ref Pro content, or to claim that content on our site infringes your rights, email [INSERT LEGAL EMAIL] with: your contact information; identification of the work or right involved; the location of the challenged material; a good-faith explanation; and any supporting evidence. We may request additional information before acting.
14. Third-Party Services and Links
The site may use or link to Payhip, Stripe, PayPal, social platforms, software vendors, manufacturers, or other third parties. We do not control and are not responsible for third-party services, content, availability, security, policies, or actions. Your use of them is governed by their own terms and policies.
15. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." MEDIA DESIGN X LLC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND RESULTS. WE DO NOT WARRANT THAT A PRODUCT WILL PREVENT ERRORS, EQUIPMENT FAILURE, SHOW INTERRUPTION, DATA LOSS, INJURY, OR BUSINESS LOSS, OR THAT THE SITE OR FILES WILL ALWAYS BE AVAILABLE, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDIA DESIGN X LLC AND ITS OWNERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, BUSINESS, OPPORTUNITY, REPUTATION, EQUIPMENT USE, OR SHOW TIME, ARISING FROM THE SITE, A PRODUCT, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR A CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.
17. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Media Design X LLC and its owners, employees, contractors, licensors, and affiliates from third-party claims, losses, liabilities, damages, judgments, costs, and reasonable attorneys' fees arising from your unlawful use of the site or Products, your breach of these Terms, your violation of another person's rights, or use outside the purchased license. We may control the defense of a covered claim, and you agree to cooperate. This section does not require indemnification for our own unlawful conduct where prohibited.
18. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, and applicable United States federal law. Before filing a lawsuit, each party agrees to send written notice describing the dispute and requested resolution and to allow 30 days for a good-faith informal resolution, unless urgent injunctive relief is needed or a limitations period would expire. Subject to any non-waivable consumer right, exclusive venue for disputes will be the state or federal courts serving Tarrant County, Texas, and each party consents to personal jurisdiction there.
Nothing in these Terms prevents Media Design X LLC from seeking injunctive or equitable relief for unauthorized copying, distribution, resale, disclosure, security abuse, or intellectual-property infringement.
19. Changes to These Terms
We may update these Terms by posting a revised version and changing the "Last updated" date. Changes apply prospectively unless law permits otherwise. The Terms accepted at purchase generally govern that purchase, except that later changes may apply to ongoing site access, security, legal compliance, or new purchases. Material changes will be communicated when legally required.
20. General Terms
These Terms, the applicable product page, the selected license, and any linked Refund, Shipping/Returns, and Privacy Policies form the agreement concerning the purchase and use of Products. If a signed written agreement conflicts with these Terms, the signed agreement controls for its subject. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign your rights without our written consent; we may assign these Terms as part of a merger, reorganization, financing, sale, or transfer of the business or assets. Headings are for convenience only.
21. Contact
Media Design X LLC
Video Ref Pro
Website: https://videorefpro.com
Customer support: [INSERT SUPPORT EMAIL]
Legal notices: [INSERT LEGAL EMAIL]
Mailing address: [INSERT BUSINESS MAILING ADDRESS, IF YOU WANT TO PUBLISH ONE]
END OF TERMS
videorefpro.com | Terms of Use