FAQs
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You can personalize the party details - the text information that comes up on screen and background music. All other visual elements of the video (font style, images, background, effects, timing etc) remain unchanged.
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Yes! You can definitely come back at a later date and order any of the add-on products. As long as you order a video invitation, you can order the add-ons within a 13 day time frame after purchasing your video Invitation
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Yes of course! As long as the names fit into one frame.
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Yes, all of my items are digital. There is no shipping or physical items. Printable invitation digital files can be printed at home, or at your local or online print shop.
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Please be sure to:
1) Ensure your email address is correct
2) Check your junk / spam folders, because emails often end up there.
3) Ensure your inbox has enough space to receive orders, if your inbox is full, you may not receive your order
Feel free to message me if you still haven't received it, we'll make sure it's sorted out for you
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Yes. However please note that Please note that due to the sizes of the video, it may not be suitable to send over Iphone iMessage to Android iOS MMS messenger. Preferably only iPhone iMessage to iMessage, or via other Messaging Apps such as WHATSAPP, TIKTOK, FACEBOOK MESSENGER, TELEGRAM, INSTAGRAM, ETC and via email.
I only provide the video file. I cannot offer technical support for your phone. Please contact your phone provider’s customer support service, to confirm that your phone can message video files, before ordering.
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If you are having a new event, you must purchase a new invitation.