Refund Policy
Thank you for shopping with WanderWell Plans.
Our products are digital travel guides delivered electronically after purchase. Because digital products cannot be physically returned, all sales are generally considered final once the file has been accessed or downloaded.
Digital Products
Due to the nature of downloadable digital products, we do not normally offer refunds, exchanges, or cancellations after the product has been delivered.
Please review the product description carefully before completing your purchase.
When a Refund May Be Considered
Please contact us if:
- You were charged more than once for the same purchase.
- You completed payment but did not receive access to your purchased file.
- The downloaded file is corrupted or cannot be opened and we are unable to provide a working replacement.
- A refund is required under applicable consumer protection law.
Where possible, we will first attempt to resolve technical issues by providing a replacement file or helping you access your purchase.
Changes to Travel Information
Travel information such as prices, opening hours, transportation schedules, admission fees, hotel availability, restaurant information, and local regulations may change over time.
Changes to third-party travel information do not qualify the digital guide for a refund. Customers should always confirm important information directly with the relevant venue, accommodation provider, transportation company, or official source before traveling.
Contact
If you experience a problem with your purchase, please contact WanderWell Plans with your order details and a description of the issue.
We will review legitimate purchase issues as quickly as reasonably possible.
Last updated: August 2026