Refund Policy
Last updated: September 27, 2026
Thank you for purchasing from The Flow Tracker.
All products sold through The Flow Tracker are digital products that are delivered electronically after purchase. Because digital products may be accessed immediately after purchase, all purchases are generally non-refundable.
Technical or Access Issues
If you experience a genuine technical problem, such as being unable to access or receive a purchased product, please contact us using the contact information provided on our store.
We will make reasonable efforts to resolve the issue and provide access to the purchased product where appropriate.
Product Description Issues
If you believe that a product you received is substantially different from its description at the time of purchase, please contact us and explain the issue.
We will review the situation and determine an appropriate resolution.
Accidental Purchases
Purchases made by mistake, including purchasing the wrong product, are generally not eligible for a refund once the digital product has been delivered or accessed.
If you believe you made an accidental purchase, contact us as soon as possible so we can review the situation.
Duplicate Purchases
If you accidentally purchase the same product more than once, contact us with the relevant order information so we can review the duplicate transaction.
Payment Disputes
We encourage customers to contact us before initiating a payment dispute or chargeback so that we have an opportunity to resolve any genuine issue.
This refund policy does not limit any mandatory consumer rights or legal protections that may apply under applicable law.
Contact
For questions regarding a purchase or this Refund Policy, please contact us at theflowtracker.support@gmail.com .