Privacy and Cookies Policy

Welcome to Afterglow Tribe. We are committed to safeguarding your privacy and protecting your data. This Privacy and Cookies Policy explains how we collect, use, and disclose your personal information. By using our services, you accept our privacy practices as outlined here and in our Terms of Service.

1. Definitions and Key Terms

To ensure clarity, here are key terms and definitions used in this policy:

Cookie: A small piece of data stored in your web browser.
Company: Refers to Afterglow Tribe, based in Greece, and responsible for your information under this policy.
Country: The location where Afterglow Tribe is headquartered, which is Greece.
Customer: The entity or individual using Afterglow Tribe's services.
Device: Any internet-connected device used to access Afterglow Tribe's services.
IP Address: A unique identifier for internet-connected devices.
Personnel: Individuals employed by or under contract with Afterglow Tribe.
Personal Data: Information that identifies a natural person, either directly or indirectly.
Service: Afterglow Tribe's offerings, as detailed in the applicable terms and on its platform.
Third-party Service: Advertisers, contest sponsors, partners, and others providing content or products of interest.
Website: Afterglow Tribe's site, accessible at "www.payhip.com/AfterglowTribe."
You: An entity or person registered with Afterglow Tribe to use its Services.

2. Cookie Policy

This section explains how Afterglow Tribe and its affiliates use cookies and similar technologies on our website. It addresses the purpose of these technologies and how you can manage them.

2.1 What is a cookie?

Cookies are small text files stored on your device, used to identify your browser, provide analytics, and remember information, such as your language preference or login details. They are safe and cannot harm your device.

2.2 Why do we use cookies?

We use first-party and/or third-party cookies on our website for various purposes, including:

Facilitate website functionality.
Enhance your browsing experience.
Create a personalized user experience.
Analyze website usage for customization.
Identify future prospects and personalize marketing.
Tailor online advertising to your interests.

2.3 What type of cookies does Afterglow Tribe use?

Cookies can be session cookies or persistent cookies. Session cookies automatically expire when you close your browser, while persistent cookies remain until they reach their designated expiration dates or until you manually delete your cookies. These expiration dates are self-contained within the cookies themselves, with durations ranging from minutes to multiple years. Cookies placed by our site are known as "first-party cookies."

Strictly Necessary Cookies: These are essential for our website to operate. Disabling these cookies may affect your ability to navigate the site and use its core features.
Essential Cookies: We employ essential cookies to ensure fundamental functionality like security, network management, your cookie preferences, and accessibility. While you can disable them through your browser settings, this might impact your overall experience.
Performance and Functionality Cookies: These cookies enhance website performance and functionality. Although not essential, they play a crucial role. Without them, certain features, such as video playback, may be unavailable, and you might need to log in on each visit.
Marketing Cookies: Our marketing cookies facilitate identifying potential customers and personalizing sales and marketing interactions with them.
Analytics and Customization Cookies: These collect data to help us understand website usage and the effectiveness of our marketing campaigns. They also assist in tailoring our website to your preferences.
Social Media Cookies: When you use social media buttons like "share" or "like" on our site or connect your account on social networking platforms such as Facebook, Twitter, or Google+, social media cookies record your actions. Some of these cookies may contain code for tracking conversions from ads, optimizing ads, creating targeted audiences for future campaigns, and remarketing to users who have taken specific actions on the platform.
Third-Party Cookies: These cookies are not set by Afterglow Tribe but by third-party service providers. They are embedded in our site to deliver advertising content. We have no control over these cookies, as only the original third party can access and manage them.

2.4 How can you manage cookies?

Most browsers allow you to control cookies through settings, but blocking cookies may impact your user experience and saved settings.

Please see below for more information:

2.5 Blocking and Disabling Cookies and Similar Technologies

You can set your browser to block cookies and similar technologies. However, this action may block our essential cookies and prevent our website from functioning properly, limiting your ability to utilize all its features and services. You may also lose some saved information (e.g., saved login details, site preferences) if you block cookies on your browser. Different browsers offer different controls for managing cookies. Disabling a cookie or category of cookies does not delete the cookie from your browser; you will need to do this manually from within your browser. Refer to your browser's help menu for more information.

2.6 Changes To Our Cookie Policy

We may update our Cookie Policy to reflect changes in our service and policies. We will notify you of these changes, and your continued use of our service implies agreement with the updated policy.

2.7 Your Consent

By using our website, registering an account, or making a purchase, you consent to and agree to the terms of our Cookie Policy.

3. Privacy Policy

3.1 What Information Do We Collect?

We collect information when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include your name/username, email addresses, billing addresses, and password.

3.2 When does Afterglow Tribe use end user information from third parties?

We collect End User Data required for providing our services. End users may voluntarily share information on social media. If provided, we may gather publicly available data from these platforms.

3.3 When does Afterglow Tribe use customer information from third parties?

When you contact us, we may receive information from third parties, like automated fraud detection services. We may also collect publicly available data from social media sites.

3.4 Do we share the information we collect with third parties?

We may share both personal and non-personal information with the following categories of third parties:

Trusted Service Providers: We engage third-party service providers to help with functions such as hosting, database management, email, payment processing, customer service, and order fulfillment. These providers may have access to your personal information to assist us in delivering our services.
Analytics and Advertising: We share anonymized log file data, including IP addresses, with third parties for analytics, advertising, and auditing purposes. This data is used to analyze website usage and provide insights to improve our services.
Legal and Safety: We may disclose your information to government, law enforcement, or other parties when we believe it is necessary to comply with legal processes, protect our rights, ensure public safety, prevent illegal activities, or uphold applicable laws and regulations.
Affiliated Companies and Business Partners: In the event of a merger, asset sale, or business reorganization, we may share or transfer your personal and non-personal information to our successors-in-interest.

3.5 Where and when is information collected from customers and end users?

We collect personal information that you provide to us. We may also receive personal information from third parties as described above.

3.6 How Do We Use The Information We Collect?

We may use the information we collect for the following purposes:

Personalization: We use your information to tailor your experience and better respond to your individual needs.
Website Improvement: Your feedback and information help us continually enhance our website offerings.
Customer Service: We use your information to effectively respond to your customer service requests and support needs.
Transaction Processing: Information is used for processing transactions.
Contests and Promotions: We may administer contests, promotions, surveys, or other site features.
Emails: We send periodic emails.

3.7 How Do We Use Your Email Address?

By providing your email address, you agree to receive emails from us. You can opt out at any time using the unsubscribe option included in each email. We only send emails to those who have authorized us to contact them, either directly or through a third party. Your email address may also be used for customer audience targeting on platforms like Facebook. If you've provided your email during order processing, it will be used for order-related communication.

Note: Detailed unsubscribe instructions are included in each email for your convenience.

3.8 How Long Do We Keep Your Information?

We retain your information only as long as necessary to provide Afterglow Tribe services and fulfill the purposes stated in this policy. This applies to any third parties we share your information with for service purposes. Once your information is no longer required for our services or to comply with legal obligations, we will either delete it or anonymize it.

3.9 How Do We Protect Your Information?

We employ multiple security measures to maintain the security of your personal information when you make a purchase or provide personal details. We use secure servers and encrypt sensitive/credit information using Secure Socket Layer (SSL) technology. This encrypted data is stored in our payment gateway provider's database, accessible only to authorized personnel with special access rights. We do not retain your private information, such as credit cards or social security numbers, after a transaction. While we make reasonable efforts to secure your information, we cannot guarantee absolute security due to potential breaches of our safeguards.

3.10 Could my information be transferred to other countries?

Afterglow Tribe is registered in Greece. Information collected through our website, direct interactions, or customer support may be transferred to our global offices, personnel, or third parties worldwide. This data may be hosted in various countries, including those without specific data protection laws. By using our services, you consent to these trans-border data transfers and hosting, in accordance with applicable law.

3.11 Is the information collected through the Afterglow Tribe Service secure?

We take precautions to protect your information using physical, electronic, and managerial measures to prevent unauthorized access, maintain data security, and ensure proper data handling. However, no system is entirely foolproof, including encryption systems. We acknowledge the possibility of intentional misconduct or human error. While we make reasonable efforts to protect your personal information, we cannot guarantee absolute security. If applicable law imposes a non-disclaimable duty to protect your personal information, we will adhere to standards of intentional misconduct to assess our compliance with that duty.

3.12 Can I update or correct my information?

The ability to update or correct your information depends on your relationship with Afterglow Tribe.

Personnel: Employees may update or correct their information following our internal company employment policies.
Customers: Customers can update or correct their personally identifiable information, change communication preferences, and delete their information. Changes may not affect information shared with third parties before the changes.

Please note that updates, corrections, changes, or deletions will not affect information shared with third parties in accordance with this Privacy Policy before the requested changes were made. To safeguard your privacy and security, we may verify your identity before granting profile access or making corrections. You are responsible for keeping your password and account information secure.

It's important to understand that it may not be technologically feasible to entirely remove all records of your information from our system due to necessary data backup measures. However, we will make reasonable efforts to update, correct, change, or delete personal information stored in actively used databases and readily searchable media as soon as reasonably and technically practicable.

If you are an end user and want to update, delete, or obtain information we have about you, please contact Afterglow Tribe, the organization with which you have a customer relationship.

3.13 Sale of Business

We may transfer your information to a third party in case of a sale, merger, or substantial asset transfer involving Afterglow Tribe or its Corporate Affiliates. This also applies if we discontinue our business or face bankruptcy proceedings, provided that the third party agrees to adhere to this Privacy Policy.

3.14 Affiliates

We may share information, including personal data, with our Corporate Affiliates. "Corporate Affiliate" refers to any person or entity directly or indirectly linked to Afterglow Tribe through ownership or control. Any data we share with our Corporate Affiliates will be handled in line with this Privacy Policy.

3.15 Governing Law

This Privacy Policy is subject to Greek law, excluding conflict of laws provisions. You consent to the exclusive jurisdiction of Greek courts for any disputes related to this Privacy Policy. However, individuals with Privacy Shield or Swiss-US framework rights may have different claims.

The laws of Greece govern this Agreement and your use of the website. Local, state, national, and international laws may also apply to your use of the website.

By using Afterglow Tribe or contacting us, you indicate your acceptance of this Privacy Policy. If you disagree with it, please refrain from using our website or services. Continued use of the website or engagement with us after non-substantial changes to this Privacy Policy signifies your acceptance.

3.16 Your Consent

We've updated our Privacy Policy to provide complete transparency on data usage when you visit our site and make a purchase. By using Afterglow Tribe, registering an account, or making a purchase, you consent to this Privacy Policy and agree to its terms.

4. Links to Other Websites

This Privacy Policy specifically pertains to the Services provided by Afterglow Tribe. The Services may feature links to external websites that are not under the control of Afterglow Tribe. These websites are not investigated, monitored, or checked for accuracy by us. When you navigate from our Services to another website through a provided link, our Privacy Policy no longer applies. Your actions and interactions on such external websites, including those linked on our platform, are subject to their individual rules and policies. These third-party websites may utilize their own methods, such as cookies, to gather information. For further details on our use of cookies, please refer to our Cookie Policy.

5. Cookies

Afterglow Tribe uses "Cookies" to recognize the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We employ Cookies to improve the performance and functionality of our website, although they are not essential for its use. However, disabling Cookies may affect certain functionalities, such as video playback, or require you to log in each time you visit the website since we won't be able to remember your previous login. Most web browsers can be configured to disable Cookies. Be aware that disabling Cookies may limit or prevent correct access to our website. Rest assured, we never store Personally Identifiable Information in Cookies.

For more detailed information on our use of Cookies and the options available to you, please refer to our Cookie Policy above.

6. Payment Details

Concerning any credit card or payment processing details you've shared with us, we want to assure you that this sensitive information is handled with the utmost care and security.

7. Kids' Privacy

We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we discover that we have collected information from someone under the age of 13 without parental consent, we will take the necessary steps to remove it.

8. Changes To Our Privacy Policy

From time to time, we may update our Privacy Policy to reflect changes in our services or policies. If these changes are not legally required, we will notify you (for example, through our service) before they take effect. By continuing to use our service after the updates, you indicate your agreement with the new policy. If you disagree, you have the option to delete your account.

9. Third-Party Services

On our platform, we may provide links to, or incorporate content from, third-party services. It's important to understand that Afterglow Tribe is not responsible for the accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of these Third-Party Services. We assume no liability for the content and practices of Third-Party Services. These links and Third-Party Services are offered for your convenience. However, you access and use them at your own risk, and you are subject to the terms and conditions of the third parties.

10. Tracking Technologies

We use Cookies to enhance our platform's performance and functionality. While they are not essential for platform use, some features, such as videos, may become unavailable without them. You might also need to log in every time you visit the platform without cookies as we cannot remember your previous login.

11. Information about General Data Protection Regulation (GDPR)

We collect and use information from you if you are from the European Economic Area (EEA). This section explains why and how we collect this data, as well as how we protect it.

11.1 What is GDPR?

The General Data Protection Regulation (GDPR) is an EU-wide privacy and data protection law that safeguards EU residents' data and empowers them to control their personal information. GDPR applies not only to EU-based businesses and residents but also to companies operating globally. We adhere to GDPR standards across all our worldwide operations to safeguard our customers' data.

11.2 What is personal data?

Personal data refers to any information related to an identifiable individual. It extends beyond names and email addresses and encompasses various data types, including financial information, political opinions, genetic data, biometrics, IP addresses, physical addresses, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

Personal data must be processed fairly, legally, and transparently, in ways that individuals reasonably expect.
We collect personal data for specific, disclosed purposes.
Data is retained only for as long as necessary to fulfill its purpose.
GDPR grants individuals rights to access, update, delete, restrict, or transfer their personal data.

11.3 Why is GDPR important?

GDPR introduces requirements for protecting personal data and increases compliance enforcement, imposing fines for breaches. Beyond legal obligations, we prioritize data privacy. At Afterglow Tribe, we have stringent security and privacy practices that exceed regulatory requirements.

11.4 Individual Data Subject's Rights - Data Access, Portability and Deletion

At Afterglow Tribe, we are dedicated to helping our customers comply with the data subject rights requirements of GDPR. We process and store all personal data with trusted, DPA-compliant vendors. Personal data is retained for up to 6 years unless the associated account is deleted. In the event of an account deletion, we dispose of all data in accordance with our Terms of Service and Privacy Policy, with a maximum retention period of 60 days.

We understand that when dealing with EU customers, you need to provide them with the ability to access, update, retrieve, and remove their personal data. We've got you covered! Afterglow Tribe has always been designed for self-service, giving you access to your data and your customers' data. Our customer support team is available to assist with any questions you may have regarding our services.

12. California Residents

Under the California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA), we are required to provide you with the following information and rights:

We collect and use personal information, as explained in our privacy policy.

You have the following rights under California law:

Right to Know and Access: You can request information about the categories of personal information we collect, the purposes for which we use it, the sources from which we collect it, and specific pieces of your personal information.
Right to Equal Service: We won't discriminate against you for exercising your privacy rights.
Right to Delete: You can request the deletion of personal information we have collected.
Right to Opt-Out: You can request that we do not sell your personal information.

Upon making a request, we will respond within one month. To exercise these rights, please contact us.

We do not sell the personal information of our users.

13. Contact Us

For any inquiries regarding this Privacy and Cookies Policy, please contact:

Company Name: Afterglow Tribe
Email: theafterglowtribe@gmail.com
Contact Page

For more legal information, please review our full Terms & Conditions and our Copyright & Disclaimer page.