This Refund Policy applies to all digital products sold through this website (“Website”, “we”, “us”, or “our”).

By purchasing from this Website, you agree to the terms outlined below.

1. Nature of Digital Products

All products sold on this Website are digital products, including but not limited to:

PDF downloads

Educational materials

Spiritual and symbolic study resources

Online courses (if applicable)

No physical goods are shipped.

2. Right of Withdrawal (EU Consumer Law)

Under European Union consumer protection law, consumers generally have the right to withdraw from a distance contract within 14 days without giving a reason.

However, pursuant to Article 16(m) of the EU Consumer Rights Directive, the right of withdrawal does not apply to:

The supply of digital content not supplied on a tangible medium, if the performance has begun with the consumer’s prior express consent and acknowledgment that they thereby lose their right of withdrawal.

By purchasing and accessing our digital products, you expressly consent to immediate delivery of digital content and acknowledge that you lose your statutory right of withdrawal once the download or access has begun.

3. Refund Eligibility

Due to the digital and instantly accessible nature of our products:

All sales are final once the product has been delivered or accessed.

Refunds are not provided for change of mind, personal preference, or misunderstanding of the product description.

4. Technical Issues

If you experience technical difficulties accessing or downloading your purchase, please contact us.

We will make reasonable efforts to:

Re-send download links

Provide alternative access

Resolve access-related issues

If a product cannot be delivered due to a verified technical error on our side, we may issue a refund at our discretion.

5. Unauthorized Payments

If you believe a purchase was made without your authorization, please contact us immediately at the email above.

We reserve the right to investigate claims of unauthorized transactions before issuing any refund.

6. Chargebacks

We encourage customers to contact us directly before initiating a chargeback or payment dispute.

Filing a chargeback without first attempting to resolve the matter may result in suspension of access to our products and services.

7. Contact Information

For refund-related inquiries, please contact:

Aleksejs Konovaliks, Self-Employed, VAT ID 25128710636

Country of Registration: Latvia

Email: alex [at] eagleowleril.com