Here’s What We Offer – Based on Your Business Type:

All training sessions are conducted live via Zoom and run for approximately hour, allowing plenty of time for instruction, walkthroughs, and Q&A.

🏠 For Homecare Agencies

Designed for providers managing personal supports staff, documentation, and compliance across multiple clients and caregivers.

✅ Group iConnect training for teams

✅ Logging Personal Supports EVV and Daily Service Notes

✅ Entering and managing quality assurance reports

✅ Annual documentation support & staff compliance training

✅ Catch-up support for overdue documentation

✅ Staff coaching to ensure all APD requirements are met

👤 For Solo Providers

Perfect for independent APD-approved providers who manage their own notes, logs, and reports.

✅ 1-on-1 iConnect walkthrough tailored to your service(s)

✅ Training on entering service log notes (EVV, Respite, LSF, etc.)

✅ Annual report documentation guidance

✅ Catch-up support if you’ve fallen behind

✅ Personalized tips to stay audit-ready and compliant

🏡 For Group Homes

Ideal for residential providers who have multiple staff, complex documentation needs, and require full audit readiness.

✅ Custom group training for staff (up to 10 per session)

✅ EVV & shift documentation walkthroughs for LSF, Respite, Personal Supports

✅ Quality report training for house managers or admin

✅ Support organizing overdue or inconsistent records

✅ Staff readiness coaching to maintain full APD compliance

✅ Optional add-on: Ongoing monthly compliance check-ins

We do not write or submit documentation on your behalf. Our service is 100% training- and support-based—we show you and your team how to do things the right way, every time.

📅 What’s Next

1. Schedule Your Training Session
2. Your preferred training date and time
3. If staff training: The number of attendees (if applicable 2-10)
4. The type of services you need support with (e.g., Personal Supports EVV, Respite, Life Skills Development 1, quality reports etc.)
5. Any specific challenges or questions you'd like us to focus on during your session